I literally had the worst experience ever dealing with these people. I had a scheduled delivery for Tuesday between 9am and 1pm, no one was ever in contact with me. I called multiple times that morning, until someone I spoke with someone around 12pm they told me the delivery would not be arriving that day. The next morning I called, and they said it was outsourced to another trucking company. Those people had no idea either, and wanted to deliver the following day. I called back New Penn with a little more force and they rearranged for delivery that day before 1pm. Their communication skills are HORRIBLE and they will not call you back, even when they say they will.
Did you find this review...?
Helpful 0
Not Helpful 0