Rate and write a Review for New Jersey Eye Care Center : Dr. James Dello Russo
Reviews to New Jersey Eye Care Center : Dr. James Dello Russo
The lasik surgery was quick and didnt feel a thing. I did feel rushed into it but kendrick was very helpful. He always answered my calls when ever i had any questions. I did this for a job and he told me he will help me with the paperwork if needed. Very nice people and the front desk ladies were helpful also.
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I am very unsatisfied with this place not even an establishment. I am utterly disgusted with the billing manager Tracey. I call day after day and she never returns my calls, I come in person and she always somehow leaves early. WHAT KIND OF BILLING MANAGER ARE YOU?! But luckily this time when I came in the wonderful helpful girls at the front desk were there to kindly discuss the problem with my bill and explain opthomology terminology. I don't understand how this place runs when nobody is around to help! I would have given this place 1 star but the girls at the front desk made my unpleasant visit an "okay" visit. If i ever come back its to say hello to the ladies not to be seen again and end up with ANOTHER bill to be unexplained
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The office is superb! I was seen by Dr. Dello Russo. The front desk is very polite and professional. Allison was very helpful in helping me with any insurance questions and actually went out of her way to let me know I have additional vision coverage through my medical! With this I was able to be seen by the technicians and able to get great deals with the optical department! Definitely going to continue coming here every year the staff and building itself is well kept and the entire visit was exquisite !
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This office is great! Allison had squeezed me in for an emergency appointment with Dr. Parisi. She was very accommodating with my schedule and Dr. Parisi was able to see me. He was very thorough with the visit and had given me drop samples to help my redness go away. The entire staff from the front desk to the technicians are all very courteous, respectful and knowledge. Definitely will be coming in again.
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I had a great experience here, I saw Dr. Parisi and he was amazing. He took his time with the exam I didn't feel rushed or anything even though there was a full waiting room of patients to be seen after me. he answered all my questions and was was very informative. The young lady in the front desk, natalie, was also very polite when things got a little crazy with all the patients in the waiting room she kept everything calm and would let us know when it was almost out turn to be seen.
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