New Hope Fertility Center

This place is horrible!!! For the few people that find success here, it is IN SPITE of New Hopes shoddy performance, communication and service.

Very few of the people that work here actually feel like doing their job - this is the case most of the time. You can be in the middle of an IVF cycle for which you need DAILY medication instructions. The Lab will send them your blood results multiple times (with receipt verifications that the transmissions went through), but somehow, MAGICALLY, they did not receive it. They did not exercise ANY follow-up skills, because they simply do not care. Evening rolls around with ZERO communication from them. So, I hope you are a good guesser at defining you own medication regimens. If not, your cycle will not succeed, and they will take ZERO responsibility for anything. (This has happened to me personally on MULTIPLE occasions)

If only they were only as passionate about IVF as they are about cashing checks… but they are not. They are driven by money, NOT by a passion to help people. The nurses are rude and Dr Zhang just acts bothered when you try to communicate with him. Run, don’t walk - AWAY FROM THIS PLACE.

If you want a career where you can fail miserably on a recurring basis but still get paid anyway, this place may the right career choice for you.

This office is a waste of time and money. You hardly see the Doctor. All they do is unnecessary test so you can spend more money. The Nurses do not follow up. You have to be the one to call to find out if your ovulating. You can never get through billing. They always messing up the bill. I would not recommend this facility to anyone.