New Fancy Eight Cleaner Inc

The store looks clean and professional and the staff is not openly hostile, but those are the only nice things I can say about this place. My clothes were delivered later than promised, and the shirt that I paid extra to have hand-ironed was badly wrinkled; I had to re-iron it myself.

All in all, they charge top prices for terrible service and second-rate work.

Do not ever use this dry cleaner! We were regular and loyal customers for a long time (despite a few mistakes here and there), and brought in a lot of business, but the manager and tailor made a mistake with one item (sending back the same item multiple times without having done any tailoring, and charging us for it) and refused to rectify the error. The manager tried to tell me that I was wrong about the tailoring, even though when I put the item on, it was abundantly clear NO tailoring had been done! What was most shocking was the utter lack of civility and disregard for neighbors in the community. There are too many other cleaners in the area, including on the same street, to ever go to this one again. I urge other local residents to make the same choice or risk rude, thoughtless service and a complete failure to actually do the job!

Rude and the tailor is very overpriced. Dropped a coat off one evening and asked for total price on a coat that the tailor was to mend the lining. I realized after I left that the price she had quoted was ONLY to mend the coat and the cleaning price was on top of that. I quickly called back only to find they were already closed. When I was finally able to get through the next morning the staff was rude and unhelpful. Do not come here. There are many better tailors for much better prices.