Neptune Photo Inc

Staff was relatively unhelpful. Passport photos were rejected for not having a solid background. Do not go here for those photos even though they have a sign. Luckily I was able to get my money back.

Lovely, knowledgable people, fair prices, never any pressure, plenty of support AFTER the purchase. A++

I was going from music production into the filming field and was completely new to the photography world.
I've been to other stores on the island, but for some reason Neptune had more of a family and welcoming feel to it, than just another " oh look, another sucker walking through the door" type of feel like some of the other stores I had previously visited before.
I had recently purchased a camera and some other equipment when I started this journey from another store on Long Island before realizing that Neptune was 15 minutes away from me, instead of the 45 minutes I travelled to get to the other store.
Too make a long story short, I was so disappointed that I gave my first business to the other retailer and not Neptune.
I have never returned to the other store after going into Neptune and have no intentions of doing so.
The gentleman Robert and his sister were so nice to me, that I started taking classes there after purchasing some lighting equipment and accessories.
I have called Robert for help over the phone a few times, and he has helped me out tremendously every single time!
Great store, great people and very knowledgeable!

Pros:
Convenient if you're close by and they have what you need.
Cons:
Way overpriced.
Rude, pushy, condescending staff.
Weak inventory.
Poor quality imaging services.

I don't know what store the people who gave Neptune one and two star reviews were actually in but it can't have been Neptune Photo in Garden City.

I'm a professional photographer who has done business with Neptune for more than 30 years. I have always found their prices reasonable, their staff knowledgeable and extremely helpful, their selection of products and variety of services--from a superb photo lab to expert framing and everything in between--to be exceptional.

If you want to deal with honest, professional salespeople who will always go the extra mile to help you find what you need and charge you a fair price for same you should go to Neptune Photo.