National Discount Tires and Wheels

The worst experience ever. I went there yesterday morning to change a Michelin tire. They told me they would call me back around 3 pm, so they gave me a spare tire to ride around with till that time came. During that time 4pm, came around and I wondered why i still didn't receive a call yet. I gave them a call to find out what happened. Another person, other than Frank picked the phone up and i asked them if my tire came in. He told me yes it did, and they tried to call me and left me a voicemail, which is completely false because I had no voicemail in my pending messages.

I arrived at the location and inquired about the tire. They told me they did indeed put in a order for me, but they should of specified that they wanted the tire the same day. I explained to them that I was a very busy man and I do not have a regular 9am to 5pm job and I can't keep going back and forth the place just to get a tire changed. I explained to them that they could of called me and told me during the day and told me that they were not able to get it for me, then I would of gladly went somewhere else to get the tire.

They told me to come in the next day, so they can install the tire for me. The thing that irritated me the most is that it take less than 30 mins to change a tire. The second thing is that they told me they would be able to get the tire the same day, but it took them the next day to get it. I'am coming in late to work 1 hour now as we speak for a job that should of been completed yesterday. I'am never coming back and I do not recommend this place to anyone.

By far, the best service experience I've had in the 15 yrs with my car. Tony never fails me.

These guys know their stuff! I bought some wheels on Amazon to have them installed and they came with the wrong kind of lug nuts. They spotted the problem right away and explained what could be done (new lugs and some kind of rings). They even gave me credit for the lugs I didn't use - which they didn't have to do - so I was quite impressed. Once done, they did a wheel alignment and now my bmw drives smooth as silk. They got a customer for life. Highly recommended!!!

After I got my tires done and did some repair in my steering wheel mechanism, the guy who changed my tires jumped in front of my car meantime I was leaving!!!!
-"Don't you give us money for coffee and soda?!!!"
-I was like wtf!!!!
-I never heard that in my life so far, maybe I'll hear worst, but I'm sure I'll not hear anymore from that guy there cause I'm not planing to go back or recommend to anyone those guys!
I'm sure you can get tires done and better service, maybe better prices in other places in NY!
It should be National Rape-count!

Under new ownership, Rosa is gone. Bought tires for many years at National Discount Tires, but will never return after experience there November 2015. The free all wheel alignment is not free. New owners claimed camber adjustment to front end, was not part of an alignment. Please feel free to look up the definition of a wheel alignment; it includes both camber and caster adjustments. They wanted me to pay extra $60.00 for their "free" alignment and when I refused to pay, they claimed they would void all four new tire warranties. Unethical business practice.