Nassau South Walk in Medical Care

I have been here several times and it used to be fine. This last experience was terrible. It wasn't crowded but it still took forever to actually be seen. Except for one person, the people who worked there were mainly rude and indifferent. I even saw one of the women making fun of one of the patients who was a child. The one doctor's assistant was actually really nice but overall this was a terrible experience. Well over two hours to be seen on a fairly uncrowded afternoon. I am just not sure it's worth it when it's clearly not even convenient and also poor care.

Although my experiences here have been bearable, they have not by any means been pleasant. Today has been my worst experience within any professional setting and I will never go back to this office. The middle-aged, brunette receptionist has one of the worst attitudes and is the furthest thing from professional, let alone welcoming. She informed me that I had an overdue bill that I needed to pay or I was not able to be seen. I kindly and honestly explained that I was not able to afford paying the entire bill right then and there and instead of being understanding, considerate, or somewhat helpful she acted like a complete b*tch and basically embarrassed me in front of the entire waiting room and staff. Is it none of her business why I cannot afford the bill or why I have not paid it, but that did not stop her from loudly explaining to the other staff members that I was not able to afford it with a huge attitude. I had to ask for a refund and I am most definitely going somewhere else. People who lack any type of compassion or the ability to put a smile on their face should steer far, far away from the medical field as well as a receptionist job.

Absolutely Horrible experience! Young Female Doctor was extremely RUDE and the receptionist seemed annoyed by us being there. The only pleasant person there was the Medical Assistant, she was very nice. We will not be going back there again!

I have seen Dr Rene the last 3 times I have been sick. You cant get better care!

The wait wasnt bad. Took my insurance but
more importantly tests were run, results cane quick, treatment was thorough. We even discussed my diet & whether or not meds were needed. I WAS VERY IMPRESSED! !!

Never been treated so poorly. I had woken up in the middle of the night with excruciating pain with no idea what was wrong. I was in tears unable to hold it together. I get there and the staff was nice enough but giving me strange looks like why is this grown lady crying. Then the young female pa straight looked at me with disdain and rudely asked Why are you crying. She gave me pain pills for what turned out to be viral myositis, so the wrong dx and wrong tx. But the real problem is the way they made me feel like an unwelcome inconvenience. It was awful and I suggest avoiding this person at all costs, that is unless you like being treated like crap.