Nassau Furniture and Mattress

In search for Kitchen Chairs I visited Nassau Furniture and Mattress Store on December 29, 2015 after visiting some of the other larger chain stores including Raymour & Flanigan(Garden City), Ashley Furniture (Carle Place), Bob's (Carle Place) and even Big Lots (Carle Place). I was most pleased with the selection of chairs at Nassau furniture and Ashley Furniture. Nassau Furniture and Mattress actually sells authentic Ashley Furniture items, just at a more reasonable price. The chairs that I selected were $121 at the actual Ashley Furniture Store in Carle Place; however, they were $86 at Nassau Furniture and Mattress in Hempstead (with the same manufacturer's warranty.) I AM EXTREMELY PLEASED WITH MY PURCHASE!!! The Chairs are solid wood with upholstered leather cushions. The cushions feel firm when you sit on them and the entire chair feels sturdy unlike the chairs at Raymour & Flanigan and Bob'.s I found the chairs and Raymour & Flanigan and Bob's to feel flimsy and hollow as soon as I sat on them and not as sturdy. The salesperson who assisted me at Nassau Furniture and Mattress was Alan. He was patient, pleasant and had a sense of humor which made him a pleasure to work with. As soon as my chairs arrived in the store I was contacted. They have a delivery option; however, I opted to pick the chairs up. Alan assembled the chairs for me, and loaded all of the chairs into my SUV. I offered him a tip, but he declined to accept. Overall, I had a 5 star experience. ****Do not get discouraged by the location of the store or the metered parking. The staff are not dressed in suits and ties, but honestly they don't have to in order to be good sales people. The quality of the merchandise and the actual selling experience is what matters most. Again, I was extremely pleased! I was able to save $140 by shopping there so it was worth it and I will definitely shop there in the future!

Allen that works there was very nice to me & my husband. He was very specific about the items we picked, he helped us pick put most of them & did comparisons. The other workers we very helpful as well but Allen is the best.

Those furniture looks ok on the outside,The stuff bought from them one year ago are already bad. The mattress claimed to be firm are now have a sink in the middle. The frame I got there is already squeaky. Shame on you. The sneaky Jxxxxx sales person, you are snake oil salesman. Shameless Trolls on here.

1- Thank you Danny for ensuring that my order got here before thanksgiving.
2-The delivery personnel could use more appropriate clothing. Low pants,underwear showing .... is not acceptable for any company. It does not create a professional image and it takes away from the company's credibility. Moreover, training on customer service and manners is overdue. Leaving trash in the house, regardless of how big the box is is not acceptable.
3- Not calling the customer one day before or at least 4 hours before delivery is also not acceptable. Meetings have to be rescheduled,appointments cancelled..customers have lives and jobs to attend. Consideration can create more customers.
4- A note on the website in regards to delivery and timelines specially if the product is not in stock is overdue.
5- the furniture is of good quality, Danny is a hardworking person.
6- Waiting almost 3 months for it too arrive is not acceptable by any means necessary.
7- The company has great potential and quality furniture but training is extremely necessary.

My shopping experience at the Nassau Furniture store was amazing. The sales people were so helpful with helping me pick out my furniture for my new house. The delivery was on time and the furniture was perfect. I am so happy I shopped there. It's a very pleasant shopping environment where I would definitely recommend to all of my friends and family. When you shop at Nassau Furniture you know you are in good hands!