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Nail Chateau

 
Overall Rating 2.5
Total votes: 2
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Nail Chateau will be open in 41 minutes

Opening hours

Monday: 09:30 am - 7:30 pm; Tuesday: 09:30 am - 7:30 pm; Wednesday: 09:30 am - 7:30 pm; Thursday: 09:30 am - 7:30 pm; Friday: 09:30 am - 7:30 pm; Saturday: 09:00 am - 6:00 pm; Sunday: 10:00 am - 6:00 pm;
Time zone: Coordinated Universal Time (UTC) for Nail Chateau in New Jersey is -5 hours
 

Location

Address
1103 Goffle Rd, Hawthorne, NJ 07506, United States
GPS coordinates
Latitude: 40.9688079°
Longitude: -74.1518699°

Contact Information

Phone number
+1 973-427-2227
 

Map of the Nail Chateau in Hawthorne City

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Reviews to Nail Chateau

Reviewed June 13, 2015 12:13
Review rating 4
- Very Good #36822
love nail chateau been getting color gel for a few years now from chateau

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Reviewed May 18, 2015 01:40
Review rating 1
- Terrible #36821
THE WORST QUALITY GEL SET IVE EVER HAD!!!

Dead serious, do not go here.

I just moved to the area looking for a new go to nail salon and I found this place and got a full set of uv gel nails here. This would be the 5th salon I've ever had this done at.

At first I thought my nails looked great. It wasn't until day 5 when my first nail popped off. I was using a drill and I didn't even feel it come off. At first, I was thinking that I was a little aggressive until the next day...I opened a drawer and another popped off...then I was typing and another popped off...then I used a loofah and another popped off...Ridiculous! It was obvious that they were very loosely attached to my nails as I did not feel a thing when any of them came off. And after all my experience from getting my nails done, NEVER have I had a nail come off unless I was trying to remove them.

I called the salon to get them replaced, hoping they would own up to the poor quality and covering the replacement as it's embarrassing to walk around with 5 nails popped off and I had to waste my time going back to the salon to fix it. At the salon, they had to pull off two more nails off as they were also lifting.

Now what's really ridiculous is they charged me for the replacement (they did give me a little discount) and they did not admit any fault or apologize for their poor quality, instead they blamed me for all my nails popping off (as you can read in my previous paragraphs, the majority came off with very little effort). I was willing to give them a second shot and return here for one refill to redeem themselves, but their poor customer service and inability to own up to their faults was a huge turn off.

There are plenty of other nail salons in the area, I strongly urge you to avoid this place at all costs and take your business elsewhere if you care at all about quality and customer service.
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