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MTC Kenworth Inc

 
Overall Rating 1
Total votes: 1
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Location

Address
239 Bergen Turnpike, Ridgefield Park, NJ 07660, United States
GPS coordinates
Latitude: 40.8419904°
Longitude: -74.0220916°

Contact Information

Phone number
+1 201-641-4440
Official website
http://www.mtckenworth.net/
 

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Reviews to MTC Kenworth Inc

Reviewed December 19, 2014 13:18
Review rating 1
- Terrible #60579
This is the most dishonest dealer I have ever dealt with. They sold me a used truck that somehow managed to run good during my inspection, but the day after it was delivered it began to shake, rattle and roll. That, in addition to creating so much smoke I could not drive the vehicle. I put less than 400 miles on this truck when I called them to see what they had to say about this. For the next 2 weeks I got "the only one who can answer those questions is the salesman, and he is on vacation". I persisted and after getting the same response from the owner, I finally got with the salesman who acted like it was a complete mystery as to why this truck had any issues. It was all very rehearsed what he had to say. At the end of the day this was a dealer who knew exactly what they were doing. I should have known better when they asked for the money to be paid in cash for this truck. I had to hire a lawyer to get a piece of the purchase price back for this truck. This truck now has about 2,000 miles on it since I bought it. To date I have spent 1 and 1/2 times the purchase price of this truck in repairs. Currently it is still in the shop trying to find out what is going on with this truck. The 1 and 1/2 times the purchase price that I have spent trying to repair this truck does not include an overhaul of the motor. That will push me over the double what I paid for this truck in repairs. I cannot understand how a dealer could be this short sighted. I am a local company that has been around for 35 years. I buy new trucks for my entire fleet. I was considering switching to Kenworth before this purchase. This dealer missed out on hundreds of thousands of dollars in profits. And for what, a few thousand dollars in cash profit? That is how low this this dealer will stoop.
And by the way, the body shop is just as trustworthy. I had them do about $35,000.00 worth of work to one of my 389 Peterbilt's, and the emissions part of the engine was never the same. It too spent many, many days in the shop trying to correct the problem that they created. AVOID DOING BUSINESS WITH THIS COMPANY AT ALL COSTS!!!!

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