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Mount Sinai Hospital Queens

 
Overall Rating 2.2
Total votes: 37
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Opening hours

Monday: Open 24 hours; Tuesday: Open 24 hours; Wednesday: Open 24 hours; Thursday: Open 24 hours; Friday: Open 24 hours; Saturday: Open 24 hours; Sunday: Open 24 hours;
Time zone: Coordinated Universal Time (UTC) for Mount Sinai Hospital Queens in New York is -5 hours
 

Location

Address
25-10 30th Ave, Astoria, NY 11102, United States
GPS coordinates
Latitude: 40.7678025°
Longitude: -73.9242314°

Contact Information

Phone number
+1 718-932-1000
Official website
http://www.mshq.org/
 

Map of the Mount Sinai Hospital Queens in Astoria City

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Reviews to Mount Sinai Hospital Queens

Reviewed February 11, 2016 15:04
Review rating 1
- Terrible #48086
If you hate this hospital just from the reviews, wait till you actually see it in person. Probably the worst hospital I've been in. (The staff is great, but that doesn't make up for it.) Stay away from this place if you can. Trust me.
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Reviewed February 8, 2016 11:01
Review rating 3
- Average #48083
Depending on the emergency, I would only go back because, here around Astoria, it's the only & closest ER. Been to the ER, in the past year, 3x, with only once (brought by ambulance was decent. The other 2times it was disgraceful. Once there were patients lining up in the hallways, including me. The last time I made the doctor discharge me (against med advice) due to being totally ignored by him. I found out the results of a CATscan that I took by overhearing the doctor tell my daughter, not me!!, the results when she asked if she could buy something for me to eat.
He'd come over about 90 minutes later and talk to me, when another doctor heard me talking on the phone. By leaving I was also stopping the doc from admitting me to the hospital. I did complain to the hospital Ass't Director and no response back. Just like the ER doctors: no "we're waiting on such and such". Just leave me alone. The last hour or so even nurses didn't come by to ask how I was doing.
There is a big construction going on at the hospital, to be fair, mostly (of my understanding) involving the ER area. This seems to be about 3-4 years too late. As stated, being there was totally absurd.
Outside of the ER, I find the people working in radiology very friendly and helpful; the one time I was on the floor I had no real complaints. It is unfortunate that the rest of the hospital is brought down by the experiences in the ER and the total disreagard by doctors and administration. However, rating just the ER, I would have given it 1 star... at the most.
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Reviewed February 5, 2016 22:46
Review rating 1
- Terrible #48084
Just moved to NYC. I have mainly experience with PA hospitals. Even the worst in my area that I avoid is amazing in comparison to this one. So small they don't have room for anyone. I came in for a very painful uti and they made me sit on a metal chair as they loaded me up with drugs. The drug ciprofloxacin is in the chemotherapy family drugs known as Fluoroquinolones. It causes massive side effects and especially your joints. Im worse off than I was before hand Im hurting all over. I would have preferred a regular antibiotic. The staff either couldn't or wouldn't explain the side effects when I asked them which is EXTREMELY unprofessional. Belittling me with my questions. I was so messed up that my kidneys were already hurting from the UTI I really couldn't get comfortable on this terrible metal chair amongst a sea of other people with IV fluids pumping into me. There was some awful old man yelling about just to be disruptive. Later I had another experience being here and that was something stupid on my own behalf. I accidentally ingested my vape liquid because my friend had put my vape juice back in my bag without telling me where my cbd oil to help with the pain caused by the med that they gave me. Well I grabbed the wrong glass bottle in the dark half awake almost sleep walking realizing what just happened. Drinking nicotine is DANGEROUS. They wouldn't give me any care and said that there was nothing that they could do. I knew I was in a bad situation but I decided to go to the other hospital the same night as I was developing worse symptoms (Presbyterian/Weill Cornell Medical Center) and they treated me MUCH BETTER. They took it more seriously, gave me an IV drip to help flush out the nicotine, said that if it came to it they would pump my stomach and were willing to try other things. In the end I vomited a lot and it was horrible and miserable but I ended up being okay, but I had toxicologist look at me, multiple nurses and doctors which is what you want when something bad happens you want to be taken seriously and you want someone with a professional attitude checking your family and friends.
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Reviewed February 3, 2016 19:52
Review rating 5
- Excellent #48087
I was treated at Mount Sinai Hospital Queens in the Emergency Room overnight from 1/18/16 to 1/19/16 and then admitted to 4 East. The entire staff was wonderful, efficient and caring. The facility is old but clean and everyone from physicians, nurses, aides and transporters rendered excellent care.
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Reviewed November 16, 2015 20:57
Review rating 1
- Terrible #48085
Several months ago I suffered a brain aneurysm. I'm happy to be alive and that the attending doctor recognized that what was going on. I was really out of it when they asked me to take off my boots and shirt. I was vomiting and in the worst pain I had ever experienced. I was later transferred to Manhattan. After several weeks I was released and called Mt. Sinai Queens, explained the situation and attempt to track down my boots (a $400 pair of Frye's). I was asked if I filled out a claim form. No. I was having a brain aneurysm. Who was your doctor? Don't remember, I was having a brain aneurysm. Long story short, I was transferred to virtually any and every department, and every dead-end non-working number in that hospital in order to NOT get a straight answer. When well enough, I went there myself. The security person was very reluctant to get out of their chair to ask someone to check lost and found. I was sent to another department where, after writing my name down and the date I was admitted, they could not find any record of me ever being there. Unfortunately, this did not mean I would be receiving a bill from them. I should send them a bill for stealing from their patients. Mt. Sinai Manhattan, despite the circumstances, was a much better experience.
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