Mount Eden Motors Inc

WOW .. MY STORY...

I saw the ad for a cadillac escalade on the website for a good price. According to the kbb it was pretty reasonable price.. I called and texted no answer. So i decided to check it out. I drove 40 min after working night and got to the dealership. I saw a guy inside a trailer office. I told him I am here to look at the escalade. As soon as he heard it he said if you pay was we will give you a break(what an old sales pitch). That was the first thing he said. Now I asked him where the car was. He told me that was one of his employees car and it was not there and told me to wait. He send the so called employee(name is mike) to me. Mike asked me if i had a trade in. I said yes. a bow 325xi. He gave me an ok price for trade in. Then I asked him if he could give me the escalade for an amount he did not say anything at that time. He said he will tell his son to bring his car. He called his son. Then he told me it will take 2 hours or more.. which means maybe he took the car to shop to fix it or clean it or some.. not sure... what ever... he asked me to go there on a date and when i called him before i went he did not answer.. attempted many time no answer... i still went there just to see what is happening....The suv was there but they said mike had to be there, they did not let me test drive it they said a price and trade in price and told me take it or leave it.....what was that???
then i tried calling mike... he said come tomorrow and we can talk and asked me to call him before i go.. I called and he said he will call back... he never did so i called them....

I agree with many people.. you go see a car there.. do not negotiate and make sure u bring a mechanic.. they might ask you to down 1000 to test drive....
not professional.... unbelievable..... i deal with many dealers.... i assure you they are fake..... they are not trust worthy...

who ever trying to purchase make sure you get it with warranty.. if you ask them to give you warranty they will not pick your phone call or either they won't sell it...
after all this i called the office once and spoke to the receptionist.. she said she will call back asap.... never called.. so i called her again she picked up and hang up on me.... yes i am mad.....

which means they are selling lemon ... i am reporting them to consumer affairs....

watch after my review the owner will put his review saying blah blah blah....

Sorry for the long review... but i had to write it.....

Just wanted to help another citizen.....

FYI: ...Always asks them to give you carafe...
....check the cars inside out....
.... deal and take the car out on same day or they will drag you there for nothing for weeks....

Great service, very polite and very helpful, I will definitely buy more cars......

So I intentionally waited 6 months to place a review to increase accuracy. I am financing a 2004 BMW and after a week, i had to return to fix the locks of the car. The button for the window didn't work and they had to get back to us with a new piece. 4 months after, the check engine light was on and luckily, an uncle of mine is a mechanic who detected that the muzzle on the car was loose.Conveniently, a day after my warranty expired, the transmission slipped. I called Mount Eden Motors and they said there was nothing they can do. My car just got towed, my mechanic said it's about 5,000 to fix and this problem was most likely from before I bought it. I've spent more time and money investing in a car that I thought I would enjoy. There are a thousand and one used car dealerships in the Bronx and this one shouldn't be one for being thieves and liars.

LOL, the response from the owner is hysterical and inaccurate. Stating that a BMW transmission costs no more than 2,000 is completely a joke! If this is what she believes true, imagine the quality of the cars she's selling. I posted that review as an accurate review. She's upset for having a bad review and cannot accept responsibility. I have posted several great reviews, those deserving of them of course. If an owner such as this one has to post such remarks, obviously goes to show their lack of professionalism. Sincerely yours, an honest reviewer.

I agree 100% with Prince. I truly do not recommend anyone to buy from here. I went in to look at a 2005 Honda Odyssey which it was over priced to begin with and the dealer wanted me to give a $75 processing fee just for a measly credit check something that could be done for free. Im sure they pocketed that money. They have a sign out in the front saying if you have bad credit no problem however they do not work with you nor do they try to find some type of approval. Instead they wanted me to give a ridiculous $3500 down payment for a vehicle that was over priced at $8000. I found it to be totally absurd for someone to even try to extract $3500 from a customer when you could easily go to an original Honda dealer and drop that amount on a brand new car. Well at the end I was glad I got up from that chair and just walked away. The feeling I got was that they were trying to bamboozle me. Just be careful with these people.

I was excited to see the 2007 grand Cherokee they had listed on the site, when I got there I got approved for a great loan which was great. But! after a week with the car and after already investing 500$ on the lights and new radio the engine blew up!. Yes it literally blow up on the highway, smoke everywhere. I called them for towing and apparently my warranty didn't kick in yet. I called to return the vehicle but due to the mileage I bought 'as is' I cant help by blame my self for this mess because I didn't do my research on the vehicle but I got no help for the dealer and nether the warranty. it was a hectic battle between the two. I ended up paying 5000$ for a new engine (5.7 hemi engine) and replacing it. I would never in my life even if they were the last dealership on earth recommend buying from there