My mom passed away Oct 2010. Shortly after the burial, I ordered a grave monument from Effie. I also ordered two (2) vases. I was promised the monument within a couple months. After two months, no monument. After months of pleading and begging, the monument was finally delivered after one (1) year, but no vases. Also, the photo tile was not properly photo shopped as promised. Here it is 2104 and still no vases. I sent emails and left phone messages and I am totally ignored. I am currently shopping for another monument for my brother who recently passed away. I will not be going to Effie. I definitely will not recommend Effie to anyone.
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