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Reviews to Modern Dentistry
I must say, the staff were very friendly, the service was good and professional, my daughter was comfortable and not in pain (she was nervous and they let me be with her), and we never had to wait long. My disappointment is with a matter of inefficiency. We were told upfront that they accepted our insurance; my daughter's coverage had temporarily lapsed and they said no problem, they would fill out the paperwork and we would still be reimbursed, since my daughter needed to begin care immediately. When I went for the follow up visit I asked how much cash to bring and they were unable to tell me; they said it would probably be "slightly less" than the first visit,for which we paid $225. So when Dr Bernstein had checked my daughter's mouth, he then asked me for $1700 in order for him to proceed, which of course I did not have. I then had to take my daughter home without having her work done; before I left the office I asked if they were sure they would still be able to get the reimbursement because this was a lot more money than we had expected to pay. I am then informed that they DO NOT accept our insurance and they had made "a mistake". Mistakes happen, but this was a costly one; we are now out of pocket for $500 for the two visits, and we have to start all over again finding another dentist. They did apologise, but I am still very displeased. I wouldn't go as far as not recommending them; as I said the service was good overall, but I would advise everyone to ask a lot of questions upfront about money/insurance, and make sure all the info is correct.
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Clean, neat, modern facility and 10 out of 10 Office Staff, but Daniel Bernstein (DDS!) is no dentist to recommend. I am 66. He suggested braces for my front lower teeth crowding! I said no. He also said, “Gum erosion has nothing to do with brushing or brush type”. Then he ordered three X-Rays. I thought he needed them to find out about my crowding and gum issues. But he did not look at them at all! He just said, “The hygienist is not in today. Make an appointment to see her.” I said, “For what?”. He said, “She will show you how to brush and other things”. “But you said brushing has nothing to do with gum erosion”, I exclaimed. He arrogantly told me to make the appointment to see the hygienist if I wanted, tossing the folder to a Staffer. My visit was all negative: I paid, got wrong info, and zero service. Is he really a DDS (from the US!) or just a money-guzzler?
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I was very impressed with Modern Dentistry's level of expertise and up to date dental technology and services. The staff at Modern Dentistry was friendly, warm and caring and made me feel right at home. I am switching my whole family to this dentist!
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I found Modern Dentistry on Google, searching first for my husband, then I went there myself. I liked the fact that they have their website with lots of information. I had a Root Canal problem, was in pain. Dr. Bernstein saw me and very professionally and quickly treated my tooth. I was impressed how fast that was and no pain during treatment. I was with my child. The staff was very hospitable, communicative and nice. The environment in the office very friendly and polite. I would recommend the Modern Dentistry to my friends. Great service!
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I like the atmosphere in the office: everybody are busy and straight to the point. I have been there for several times, most of which I did not have to wait for too long on line, except it can be busy on weekends, so plan your visit ahead of time.
The doctors and hygienists are very friendly and pay detailed attention to the patient's concerns and possible threats.
Overall the services are professional and solutions are high tech. I have never had to pay out of my pocket with my MetLife dental insurance.
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