Microtech Computers

I needed a cooler cleaning and replacement of the thermal paste. Everything was done for $ 60 for 1.5 hours. All actions were photographed and shown me. Excellent work

MicroTech Computers is a bunch of Unprofessional Con Artists, Upon visiting the store for the first time Red alarms should of went off in my head the store was dirty, cluttered, and disheveled no sense of organization. I warmly greeted the attendant asked if they sell Ram or upgrade in store ( during our conversation the man took 5 calls on his cell and bragged to me of his polygamous dating life, as if I was suppose to high five him. He told me they sell ram and It must be upgraded in the store they simply can't sell me the chips and I open up my machine at home. Desperate to get my Alienware at peek performance I said Ill do it, The Indian man gave me a receipt and demanded a deposit as if the value of my laptop wasn't deposit enough he told me to return in a hour. When I returned the guy acted as if he never met me in his life and could'nt recall that I dropped off my Alienware. Seriously so everyone in Jersey City has a Premium Gaming System and that's why that Indian man simply can't recall our fifteen minute conversation we had an hour ago. I do admit I lost my temper a bit but not to the point of shouting obscenities after waving my receipt at him ( I can only wonder what would of happened if lost receipt) He seemed to remember everything clear as day once I started waving my receipt. I asked him how was the Ram install. He told me very simple it took him longer to screw my panel in than to actually pop the RAM in the slot, I chuckled and paid the remaining dues. Naturally when I got home it still showed when I opened the system analysis it showed only 8 gigs of ram. I still was calm I thought to myself maybe this is newbie technician and didn't seat the ram properly. No I was Incorrect there were exact two 4gb Ram Cards (stock from dell not even a aftermarket brand) in each slot exactly how I brought it there before. They literally charged me 148.00 bucks so my laptop can collect dust in their store for a hour. When I brought this to store managers attention he thought I was pulling a fast one on him !!!! At this point I was insulted I calmly explained to him it isn't likely a person with a 3,000 dollar laptop isn't going to con a buisness for RAM. I then asked to see the ram they removed from my device ofcourse it was nowhere to be found I was cursed many different ways in their Indian language (. if only I was able to record in time . I just wanted a refund which I never received....However I disputed the charge with Credit Card Company ( good thing I didn't pay cash). If that doesn't work Small claims court it is. I couldn't care about the lousy 150 bucks, however I am certain they pulled this scam on countless others who were to naive to notice. This is a horrible place of buisness they two location one in The Jersey City Heights, the second in Journal Square also in Jersey City. Boy Cott this store they don't deserve our American dollars!

Went in here and the customer service was terrible. Lies, they all about getting your money. If you really need repairs go to Synntech Gaming on bergen Ave. This place is a disgrace.

This place provides the most garbage customer service. Overpriced, lack of customer appreciation and they lie right to your face about any of the products and services they sell and provide. I went to go pay a Lyca Mobil phone bill- I wanted to change my plan from $39 to $45 and I had previously changed my data plan before with out any issues. However, they kept on telling me that they are not authorized to change them. After explaining to them multiple times, they "tried" to change the data plan and it somehow magically worked. They clearly wasted my time. Ridiculously bullshit service and no type of value for customer. Do not go here for anything!!

I would feel bad for anyone who were to go through what I went through, so do yourself a favor and steer clear of this place.

They had my macbook for over a month, didn't fix the problem, and I ended up fixing it by reinstalling the OS. I'm out $170, taxes not included.
The technician never got back to me, nor did the owner when I asked for both of them to give me a call.
This was an experience which has completely jaded me from going to these rinky-dink repair shops.
They are rude, and apparently find it quite easy to blame you for their ineptitude when they can't figure out the problem.

This is their policy based on my experience - Once they have your money, you are no longer their problem.

Hopes this helps, guys.
R.O.