MetroPCS

This Corporate MetroPCS Store was very helpful! I was at this location about 2 weeks ago regarding information of my current phone issues. I had purchased my phone from an "Authorized Dealer" store. The employee I spoke with on the day of my visit is named Chris. He was very helpful and informative regarding my questions and inquiries of my phone issues. Chris even went as far as reaching out to the store that I purchased phone from to speak with the store manager. Even though he was unable to reach that store's manager (employees there claimed there was no manager at store and were unable to provide their store manager's contact info), he was still able to direct me to the appropriate process to help with my phone problem. The wait time was no more than 15 minutes to be assisted at this corporate store. This store is without a doubt reliable and they sell only certified MetroPCS phones. Fortunately, unlike many "Authorized Dealer" stores, this corporate store stands behind the products they sell and honor the manufacturer's warranty that comes with the phones they sell. Also unlike "Authorized Dealer" stores, this business is not out to get your money but rather to assist you any way they can regardless of getting money or not from you. This is the experience I had when assisted by MetroPCS employee Chris. My sincere advise is to go to stores like this one (NOT "Authorized Dealers") if you want quality customer service and a reliable and decent overall transaction of all of your MetroPCS needs and services.

Terrible service. Might aswell not have a phone number to call them they never answer.

2 employees working in a 12 windowed office. The machine wont give your change back and yeah its not worth it.

One employee working at a service center with 12 windows. Ridiculous and unacceptable.

they never pick up the phone so don't call