Metro Auto Repair

TWO HOURS to balance two wheels... An hour waiting for apparently nothing because Mike who parked the car ended up taking a wheel off and taking it to the back, then did nothing for another 15 minutes. So much waiting for a 10 minute job!! Don't even bother or think about coming here to have balancing or an alignment done. Go to a proper wheel shop instead of this place. The owner Angelo said the machine had to keep rotating the wheel to check for balancing but I've had wheels balanced numerous times. Doesn't take this long. He blamed the wheels for giving them issues but I asked to look at the machine which clearly isn't proper since it's missing the adapters to mount the wheels. After I complained the second wheel was done in a minute or two. STAY AWAY

Follow up 2/11. I went to another shop that deals with wheels/alignments/etc on Jamaica ave and got the rear balanced there with a nice digital machine. I took my friends advise and had the fronts double checked just in case and guess what.... out of balance. Not to mention........... old weights were still on the front wheels that were "balanced" here and just a few new weights were alongside them. What a joke.

I have been a long time customer of Metro Alignment (15+ years). Mike and his Father and staff of mechanics are excellent mechanics and provide great customer service! Everytime I bring my car in for servicing, it is done promptly and accurately in a timely manner. No nonsense like other mechanics who are always looking to "rip you off." I highly recommend them and I refer them all the time and all my referrals are very happy, including my son who is a newly licensed driver and just bought his first car. Two thumbs up for Metro Alignment Power Steering!

I've been a customer for many years and have always been very satisfied with the work done, the prices are reasonable and the work is done in a timely manner. Mike and Angelo are very professional and always explain in layman's terms exactly what's wrong and are very courteous and helpful, not like a chain. I hope they stay in business for a long time because they are unique. I've recommended friends who were also very happy with them.

They took time to listen to my concerns and checked my vehicle thoroughly before starting the work. I was pleased with the work and it was ready at the time promised. I recommend them highly!

Got stuck in Queens late in the day, and hardworking mechanics stayed late in order to get my car running that night so I wasn't stuck overnight. Knowledgeable technicians and reasonable prices. Would definitely recommend!