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Reviews to Men's Wearhouse
Got my tux here for the wedding and a suit/shoes for interviews. If you go in there without knowing what you want, you will get a hard upsell.
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I was in the UK and needed to buy a suit, get it tailored, and wear it to a wedding within 48 hours of returning home. The manager told me that this could be done so I rearranged my travel plans to get back in the US and get to the store. They took my measurements and assured me it would be ready for pick-up the next day. When I came back to pick it up, they asked me to come back in an hour which I did. They handed me the suit and I left. Turns out the suit was very poorly tailored and the legs didn't get tapered at all. The suit looked terrible and I was very embarrassed wearing it . I took it to another MW in PA and they were shocked at the condition of the suit. That store fixed it and now it looks great.
This store focuses primarily in getting you in the door and making a sale but not on the happiness of the customer with their purchase.
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Watch out for this store; I went to this store and bought a dress pant for my son. Then I ask a salesman named Jeffrey Smith if there was any special discount on the pants. He said no with a very impatient tone. So, I purchased the pants and went home, only to find their website that said buy one get one free. I went back to return it. Do not spend your money with a lying and irritated service and dishonest store.
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This location by far has been the most helpful. Yes the suits are a bit expensive but when you include the buy one get one free it's worth it. Avoid the carle place location and come here. They are nice and will work with your budget.
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A Google User
Reviewed April 14, 2012 11:13
- Terrible #85004
My brother and I went to buy suits for our fathers funeral and on the day of the service, our suits had chalk marks and other issues. My bothers suit was not altered as promised (thank God the saleswoman picked it up). The tailor was too busy schmoozing with the other employees versus working. They have no issues charging and taking your money and NOT deliver. I am extremely dissapointed with the store. On a day where removing white chalk from my black suit should be the least of my concerns leaves me spending 15 minutes to try to remove the chalk frommy jackets and pants. I've been a frequent cuatomer of Men's warehouse, but after this experience, I can guarantee you they lost a valuable customer. For sure I will be telling and blogging to my friends about the horrible experience at this store.
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