Memorial Sloan Kettering Cancer Center

Incredible patient care! Heard they were very clinical, but instead found compassion and outstanding service.

I had a beast cancer few years a go. My husband & I went for four different hospital, before We decided to do augury. Having sgury at SMK was the best decision we made. This hospital save my life. We thank you.

After finding out my wife had breast cancer at the young age of 32, I decided we should check out Sloan Kettering for possible treatment and second opinion.So I scheduled an appointment at the west Harrison sit, we were told to send all medical info and slides to looked at again.Her appointment time was at 1pm and we were told to arrive at 12:30 to fill out paperwork. We arrived at 12:15 just to be on the safe side. Will filled out all the paperwork by 12:30 and waited, and waited and waited. After asking a few times we were always told in a few more minutes or ten more minutes.1:40 pm were were put into a room and were told a nurse would be right in. At 1:55 p.m I decided to call a patient representative and explained the situation. 5 minutes later the Doctor who we came in to see entered the room. The Doctor seemed to have no clue of what type of cancer my wife had and thank god I brought along a copy of the pathology reports, and he PET scan. The Doctor then examined my wife and left the room. She returned to say that there were numerous treatment options for my wife, none of which seemed logical. I just feel as though the Doctor could have been better prepared for the appointment. It really left a bad taste in our mouth, that Sloan is supposed to be one of the best in the nation and would treat possible patients like this. After leaving the patient Rep called us back to say they were sorry for the treatment, and the Doctor had to deal with a Chemo patient. I think the Chemo patient was PF Changs that was delivered at 1:15 PM, and if it was the case, we should have been informed the Doctor was running behind. So we will be sticking with Lourdes Breast care Center in Binghamton as we are treated better and the medical staff seemed better prepared.