Rate and write a Review for Melrose Credit Union
Reviews to Melrose Credit Union
So far I am happy with there service waiting on there mobile app
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Great website, good CD rates, very polite and helpful customer service from Debbie Flamos, she actually returned my calls promptly! Am opening three accounts with Melrose.
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Staff is attentive to the customers requests. Tellers are helpful and professional.
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Criminally stupid and that was their attorney! The rest of the staff was worse. Had to complain to the BBB to get them to cash out my account. Still hasn't given me all my money.
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I've noticed over the years how service has dramatically worsened:
- Teller kept us waiting because she was organizing her hair.
- Employees looked tired. New ones seemed engaged.
- We had an appointment and we were kept waiting an hour. When we were finally attended, the representative told us "Why didn't you get another employee to help?" She was extremely annoyed.
Our experience was like that of a New York City Welfare Office.
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