Meineke Car Care Center

Yuck!!!!

I went into the office and the clerk was laying down on mattress on the floor smoking a cigarette. I came in and he didn't even bother to get up. Asked him about oil change he mentioned they were too busy...

OK whatever, see you never. ..

I've never been here with the prior owners but supposedly it's under new ownership and what a bunch of clowns. They have no idea what they are doing there, tell you something is going to take an exaggerated amount of time and give you a ridiculous price. I will never step foot in or near this place again and I suggest you don't either. I will bet within the next few months it's out of business. Stay away from this dump!

I specifically created a Google review account so that I could comment about this place. If I could rate them ZERO stars, I would. If I had work done there, it would either: 1) have been so bad that I'd have to report them to the better business bureau, or 2) I would have been ripped off so badly and possibly not have known it. What a mistake it was to bring my vehicle here. Even for the simplest of things-checking the voltage of the car's battery-they don't know what the eff they are doing and are pretty rude about it.

I call them up, and the guy assumes I know NOTHING about cars. Ok, no problem. As long as they do the work and are honest, I don't really care too much about them assuming I don't know things. I saw bad reviews here on google about them, but because the ONLY thing I wanted them to do was to check the voltage of my battery, I figured-how could they mess that up? I didn't get a good feeling from the guy on the phone, but again, I'm literally bringing my car there for 2 minutes of the simplest task.

I arrive and the place is beyond dumpish. Gaping holes in the ceiling, the place is nasty, etc. Ok, so the looks of place don't indicate honesty but still-really disgusting looking. I tell the guy that I want them to test the voltage of my car's battery. The guy and his mechanic go outside, and within 2 minutes (of eyeballing the engine), tell me that it's the alternator of the car. Now I know that this is a lie, because I've already brought my car to my HONEST mechanic who tested everything (before I changed out battery which was under warantee)-who said it's not the alternator or starter. They told me it's a short and to bring it to someone who specializes in electrical. I also brought vehicle to friend of family, who confirmed that it wasn't alternator, but see if can get battery swapped out b/c still within warrantee. Which is what I did. At this point, I'm bringing them to this Meineke because it's ridiculously close to my house (much closer than my mechanic in flushing), and and I just need to be certain that nothing is draining the battery after several days of non-usage.

So I was bringing my car with the brand new battery to simply get a voltage reading, and the guy tells me that it's the alternator and he'll happily go inside and give me prices for a new alternator. I told them I'll think about it. Didn't want to confront them on their LIE, so I just wanted to leave. They go inside, and that's that. I get in my car and turn the key in the ignition to leave-and now there is NO turning of engine, and NO lights on dashboard-which it has NEVER done before.

I go inside and tell them the mechanic made a mistake. He did something to my battery. The guy goes inside the shop, opens the door, and yells-repeating my exact words in a sarcastic voice to the mechanic. The two of them come out with smirks from the shop, and go to my car. Opened the hood-and as it turns out, the nitwit of a mechanic was so damned rough with his tools on the battery that he accidentally disconnected the battery from the car. WTF? Talk about incompetent. DOESN'T say he's sorry, and the two of them leave and go inside. No apology, no erasing them from looking like incompetent people that I'd never trust my car to, etc. Are all Meinekes this way? I have no idea. What an embarassment they are to the Meineke name. Moving ahead I wouldn't even bring my car to a Meineke because I don't know how guys like this remain in business.

If you choose to bring your car to these dishonest nitwits-even for the simplest thing-then you are nitwit given what myself and other google reviewers have written about this place. Save yourself the headache. I don't know what planet any other reviewer is on to have commented that this place is attractive or comfortable in any way. They had a tv-whoopity do. They suck big time so who cares about a tv? I think they are writing favorable reviews for themselves.

i went in there for oil change and they showed me that my brakes were almost gone, i saw it my self and asked them to quote. they gave me a price that was very attractive, in addition i got 2 years or 24000 miles warranty. I waited in a nice waiting area with magazines and a tv and my brakes were done in less than 2 hours.

I am certainly going back there for all my repairs. I recommend this friendly neighborhood shop to all.

I have used this place before was not too happy with the experience. I went in couple of weeks ago and it was a whole new experience. they have excellent helpful stuff their now and are completely a by far professional repair shop. Great waiting areas like a dealership and service are very reasonable. The sales team was not too pushy about anything and got me in and out without an appointment. I would give full credits to them and highly recommend you to give it a try.. thank you Meinike