Our Medlink CR unit consistently freezes up. Medlink could not figure out what is wrong with our machine. Gave us the run around for a year and now that we are conveniently just outside of warranty they can't help us with our unit that didn't work since day 1. Now we are stuck with a $25,000 paper weight that works when it feels like. Very unimpressed with the customer service. If you want to do us right and send us a working unit I would be happy to remove this review but until then, BUYER BEWARE!
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