Mavis Discount Tire

They're concept of time is completely off. What I was told would take an hour and a half is now estimated at 2 hours and 53 minutes. What a way to ruin someone's Friday

I NEVER write google reviews but this place is that bad.
I was told by Nick I wouldn't be charged for balancing after the tires we replaced but I was. Then I asked to have my alignment done. Big mistake! The steering wheel rattles when you approach 40 mph.
Save your time & money. There are plenty of Mavis' around.
Mavis, please save you generic reply about your commitment to whatever you guys are committed to. The above posts show you need to commit to change.

Never take your vehicle to this place for any service. Whole staff including their district manager is totally unskilled and unprofessional. They did work on my car which was unnecessary and I had to take my car five times there but still they could not fix the issues. First to fix TPMS I had to go there 4 times. They fixed exhaust system which they never did just charged me. They installed new struts, but I had to go there again and again to show them their incompetence. They charged me for new tire which they never installed and finally gave me refund. This place is totally a money making factory run by a rude manager. I spoke to their district manager which took their side and confessed that their technicians are trained only to replace tires nothing else they do.
Please do your self a favor go anywhere else not this place.

THE MANAGER SAMANTHA WAS FIRED FROM PEPBOYS FOR THEFT ! SHE IS NOW A MANAGER AT THIS LOCATION 500 HILLSIDE AVE MAVIS AND IS A BIG THEIF , WOULDNT TRUST HER OR ANYWHERE SHE WORKS !
CONTACT PEPBOYS ON JAMAICA AVE 208-22 JAMAICA AVE , THAT WHERE SHE GOT ARRESTED AND FIRED FOR STEALING !

Went in for a nail in my tire. service person said you need to replace tire because tire is not fixable.
since i know what exactly they are pushing for and went to another mavis. they took the nail and fixed tire with no hassle and stories. this is not the only experience. went in for a inspection, service person called me " you need to change transmission oil right away other wise we cant pass the inspection" i told him i changed transmission oil with dealer 10 k miles prior. then he said ok.

so any body walking in to that mavis in hillside avenue,new hyde park , please be ready to spent way extra money because this shop want to make money overnight..