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Reviews to Mart Cleaners
Very professional, honest and ready to please their clientele
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Started coming to this cleaners not soo long ago. A bit pricey but the quality is great. They were able to take care of many clothing items that the "1.99" cleaners cant seem to manage.
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I have been using this dry cleaner almost 3 years. When I moved to Union, I asked my neighbor where I could find a good dry cleaner. He recommended Mart Cleaners and told me his own story. 3 hours before his daughter’s wedding day, one of the bridesmaids’ dress’ zipper broke. He rushed to Mart Cleaners and asked them to fix it. They seemed busy, but they quickly fixed the zipper on the spot. They didn’t even charge and simply said “Glad to help.” Couple of weeks ago, they called me to tell me that they found $800 in my coat, which I completely forgot about last winter. What else can I say about this cleaner!
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Mart Cleaners ruined a new pair of pants I had brought in for alteration. I picked them up, paid for the alterations, brought them home, and then found a weird bluish stain on them that absolutely had not been there before. It was very obvious on the light-colored pants. The cleaner identified it as ink that had been improperly cleaned. I said, you weren't supposed to clean these pants, only alter them. They denied all responsibility and insinuated that I had gotten the stain on the pants and then tried to clean them myself. Needless to say, this was NOT the case. They offered to clean them for free, but said it probably wouldn't help. They were right, it didn't help. The pants are ruined and I'm out the money I paid for them and for the alteration. This is my only recourse -- to try and warn other prospective customers away from them.
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