I'm a regular Marshall shopper, but I am very upset at the experience I had in this store. I put a layaway worth over $500 about 2 weeks ago. I decided to pick it up early to get it out of the way because these were my vacation clothes which I am going on in a week. I was told they lost my layaway! After I waited for my layaway for an hour & even went to the back room to help find it I was told they couldn't find it. They had five people looking for my package. PLUS there was two other customers with me who were told the same thing. That was three lost layaway's. SMH This is very irresponsible, and they shouldn't guarantee a hold if they are not going to comply.
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