Rate and write a Review for Manolo Blahnik
Reviews to Manolo Blahnik
My first time to NYC and a big part of the trip for me was going to Manolo Blahnik to purchase my Sex And The City blue Hangissi shoes I had been saving for. its certainly not the kind if place I shop in. this was a treat I was a bit nervous as I hadnt shopped here before but the service I received was excellent I cant remenber the sales ladies name she had very long dark straight hair but she was so so lovely and made the eperience one I wont forget.. Great experience.
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Stellar customer service! They helped me out when selecting a gift for my mother. I really appreciate it.
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I just went to the store 4/8/16 because I was going to have some questions and I was hoping to get it from professionals.
I have read some very positive reviews on yelp So Maybe my disappointment was due to change of those employees??? I love the brand and I have many pairs but I was not impressed by their hospitality. I work myself in hospitality in high end hotels and dealing with exclusive customers on a daily basis.
Nobody greeted me when I entered the store except for the doorman/security after I said Hello... I walked around the store and nobody said a word to me. A guy associate was super busy with another customer - there were shoes all over the floor around them - he didnt even notice me and I could not even check out that shelf... there were some more associates too NOT even trying to look for eye contact etc I dont know why they were ignoring me? I was wearing sneakers since I was walking in the city all day long and I had a hand luggage with me ironically including one of my Manolos... When I was about to leave finally one of the women infact a very attractive tall "Natasha" kind approached me and asked if She can help me. I did ask my question but She was no help at all. I felt like in the Pretty woman movie...looking up and down on me with the what kind if question is that look on her face.
Well I Still love the shoes and there are other sources couple blocks up and down on 5th Ave with more help and a much warmer customer service where I will continue my future shoe purchase ...
And I am hoping nobody will have this experience.
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Dream DREAM DREAM!!!
Love this store, love the lady (Cindy) that works there
She helped me everytime I went in (even when it came to a SHOCK, Return)
The store is very high end and some of the girls are snobby, but if you tell them that you are here for shoes and not there negitive attutide there tune changes really quickly.
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