Rate and write a Review for Manhattan Helicopters Sightseeing Tours
Reviews to Manhattan Helicopters Sightseeing Tours
Worst experience ! It was my anniversary with my boyfriend and they just don't know how to treat people right! They were super rude and they even push me at the time of walking back! The only nice person was the pilot everything else was horrible!
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On a winter trip to NYC my parents treated us to a helicopter sightseeing tour. Through luck we ended up on their top tier package, which took us up the west coast of Manhattan and over the Yankee Stadium. It was great to see all the sights and fly over the bridges. If you're thinking about booking a flight the middle option will probably be fine, but the tier one is probably too brief. Either way make sure you get a window seat! Or if you're travelling alone get up with the pilot!
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The staff at this place was very friendly.. from the booking agent over the phone to the flight crew. Really enjoyed the trip around Manhattan. The pulot could have been a bit more descriptive about the sights we flew over. Overall, good experience.
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I had booked a tour for two with this company through my hotel the day before. On the day of the flight, President Obama was arriving into New York and so our flight was delayed. When we found the heliport we were approached by a man in a scruffy uniform who asked us if we wanted to a helicopter tour, we said we had a ticket which he asked to see and promptly took it out of our hands, turned his back to us and started whispering to another man who he called over. Neither of these men wore a uniform with "Manhattan helicopters" on it. Instead they had another company's name on, "Zip". At this point we thought we were being robbed by of our ticket so I asked for it back to which we were then asked to follow him into the building and sent to the check-in counter. There we were told that the tour I had purchased the day before was to be cut short by half and that we should have known this (the helicopter was suppose to fly from pier 6 to about 50th street. It was cut to 23rd street due to the president being in town). I asked if we would be offered a discount for this, but the reply was a straight "no". The staff were unprofessional throughout and joking around before and after the flight. The whole experience was hostile and worrying and we completely felt scammed. I WOULD NEVER RECOMMEND THIS COMPANY. And further more, I would recommend anyone when booking, that this is over priced and not a big "wow".
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I love everything : the tour, the funny pilot, the welcoming staff. Was a great experience!
Thanks again and hope to see you soon!
Victoria
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