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Reviews to Mancinni's
Took home a plain pie and a half meatball pie and half with sopressata and a side of fire roasted artichokes. All were great. I have a wood fired pizza oven at home and am picky about my coal or wood burning oven pizzas and this passed the test ! The oven is actually coal burning with wood on top to assist Highly recommended Was also very nice they did half meatball pie which had ricotta a a touch of tomatoe sauce with the other half a regular pie with the sopressata on top
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I have been here 3 times in past 3 year. Every time, I get white Mushroom pizza, never disappoints. It's the best pizza ever.
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I had some reservations about going here because of the bad service reviews, but my experience was not theirs.
Pizza was great. Veggie plate was great for my girlfriend's low carb diet. Service was great: order was correct, pizza was right out of the oven, and everyone was nice.
Quality/price for Montclair I'd think at par with the rest, but you get a bit more food for your dollar.
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Horrible experience and will never go back unless serious changes are being made for the future. First, the girl who answered and took our delivery order sounded like she was about 14 years old and seemed so confused about questions and details we had for our order. Second, they tell us about an hour for our delivery (we live about a block away) but we said ok they must be busy. After about an hour and 30 min I call back and the same girl answers and says oh we wrote the wrong number down so the delivery man cant call to tell you he is there. Like what if i did not proactively called? Would he had just waited until i woke up in the morning and got my early morning coffee? Next, the delivery boy who was also about 12-14 apologized and gave us our food. I asked if he had change and he said sorry he did not??????? What delivery person not bring change around ???? Anyway, i find a way to pay him still giving a good tip and we go upstairs to eat our food. The pizza was an ice puck. Could have used it for the puck drop at the early morning pee wee hockey games the next day and the salad we got was completely the opposite of what we ordered. PLEASE STAY AWAY FROM THIS PLACE AND HEAD SOMEWHERE ELSE. I dont even think they care about their customers at all. We will never be going back, such a shame because we were looking forward to try this spot out for a long time.
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The worst customer service on a Sunday night, no sense of customer service at all! I was put on hold for more than five minutes. Than she remember came back on and didn't bother apologizing she just stated that she's working alone there! The pizza was very bad! I order a pie, half pie chicken cutlet and half plain but they didn't get it right I got three slices with chicken cutlet and tasted like a previously frozen! The pie was so under cooked that the cheese was cold didn't melt properly in their oven, I threw right in the garbage with their pride in it!!! Is pretty bad to run a food business with a lack of pride on what they claim! Total disappointment!
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