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Reviews to Mama Raos
Great food and service. The owner is very hands on and very willing to do anything to make your dinner as enjoyable as possible !
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NEVER AGAIN. Went there the other day. I ordered a pappardelle dish and asked for them to leave the tomato sauce out bc the menu said it was a white wine sauce topped with a little marinara. They served me pieces of cut up lasagna (Guess they don't think people actually know what pappardelle look like ) floating in a disgusting opaque water. It looked liked someone's leftover soup. On top of that it had some sort of dairy in it after I told the waiter I was allergic. Anyway, this soupy mess was completely inedible so the server asked to change it. WELL, THE OWNER/MANAGER told him not to change it claiming it didn't have any dairy and that he was sure because he had made it himself. REALLY? He was walking in and out of the restaurant the entire time. Unless he's a magician with terrible cooking skills there is no way. So the plate sat uneaten on the table and when the bill came he made sure to charge us $20 for the disgusting concoction. We then told him to take the pasta back and take it off the check. This apparently really ticked him off. (Guess losing $20 off a $200 bill was just too much for him to bare) so he had the AUDACITY to come to the table very aggressively and tell me that I completely changed the dish and I can't expect anything. Umm, telling the kitchen to leave out the tiny amount of tomato sauce shouldn't leave me with a soupy mess. I've never seen a MANAGER/OWNER with such little class and tact, but then again the restaurant is located in a dumpy area of Bensonhurst so I guess his personality mirrors the dumpsters across from the restaurant. Oh and MAKE SURE if you like eating floating pasta dishes in dirty water you BRING YOUR OWN WINE because every bottle they have tastes like a mix of vinegar and grape juice. The owner obviously knows nothing about HOSPITALITY, GASTRONOMY or ENOLOGY.
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I am an avid customer here and by no fluke, the food is fantastic and the service is even better. Great place, recommend it for any occasion.
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The food was excellent. The service was wonderful - attentive, engaging and volunteered to alter a dish to suit your liking. We were 2 generations of a family of 6 and they could not have been more helpful. Everyone loved every course from appetizers through desert. The atmosphere and décor was very nice as well, pleasing to the eye. I definitely recommend it!
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Mama Rao's is an exceptional restaurant! Our son's wedding rehearsal dinner in September was a lovely evening at Mama Rao's. Sal and his staff are wonderfully helpful and accommodating. The room was spacious, but not too large, so the party was comfortably intimate. The food was perfectly timed and delicious! Our every request was met. Every guest was completely satisfied. We highly recommend this restaurant for your special occasion. You will not be disappointed! And, Sal, we will visit your restaurant again when we return to beautiful Brooklyn, NY! Thank you!!!
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