Rate and write a Review for Malachy Mechanical
Reviews to Malachy Mechanical
Brought in a Rotisserie, installed a simple cotter pin to fix the rotation, fell out and wants full price to fix something they failed to fix. Does not stand by their work.
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The staff of this company are not only unprofessional, but hostile and almost impossible to communicate with. You tell them one thing, they hear another. The office staff yells and curses at you when you handle a job the way you originally told them you would, rather than the way they suddenly expect. You leave messages with their answering service and on voicemail at several extensions, and they never get those messages. When you do get a hold of them, they accuse you of not having called and tell you to get your business in order, rather than checking internally to see if the messages actually were received.
As much as it pains us to hurt the reputation of another business, we are leaving this review in response to the one-star review they left on our own place page. We made every effort to communicate with them and resolve the matter before resorting to this. If their review is removed from our page, we will in turn remove this one, but this company will always go on the books as the most over-dramatic, unprofessional, and hostile organization we have had the misfortune of dealing with.
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Great service company! Speedy service as they have improved drastically.... it's true what they say - you get what you pay for! A CFESA certified company with all factory trained techs, can't beat a guy who knows his equipment!
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We offer three kinds of service
you can pick any two
GOOD service CHEAP won't be FAST
GOOD service FAST won't be CHEAP
FAST service CHEAP won't be GOOD
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very disapointing. I called in to repair an oven , they said a tech will come tomorrow. Nobody showed up for 5 days and I, in mean time, called somebody else thinking they will not come. So after 5 days a tech shows up and he wanted $197 for the visit. I ended up paying $100 for not canceling the repair request. This is a ridiculous way to do business.
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