Majlis Hookah Lounge & Cafe

Amazing place, owner and staff known for great service. I understand when this place get extra extra busy there is some times table left to clean but they always manage to catch up. After all this place amazing always clean they stay on top of everything. I am regular there for 4 years and still coming here. There is no place like this, this is the only place I known that owner always pumping money to keep this place neat and up to the par.
Best hookah lounge in new york.

Do Not Come HERE !!!!!! This Place use to be good not any more. I ordered a masala fries and a hookah. The male waiter took the order 15 mins later came back with humus which i didnt order. A female came and asked what did i order, she took the order again. 2 waiters got the order wrong 3 times after 45mins.The indian female had a rotten attitude about the wrong order. I decided to speak to the owner which i knew personally . I got the same response he gave @Safrina Alexandra. I was sitting at the end and notice the cold draft from the door frequently being open. So the food and tea got cold quick. It does not cost much to put a plastic door on the outside or inside to block the cold draft. Alot of customers next to me was complaining about it and left. There was customers waiting for tables while the 2 waitresses did nothing to clean the tables. The BOUNCER at the door had to yell at them to clean the table to get customers seated. It's now March and there was still Xmas Decor hanging off the ceiling. Seats had tears in them and looks outdated. I highly doubt this place will change. Money changes people and rather than re invest in the service and decor , they just rely on customers to write positive reviews to get more people on. I am sorry i had to write this because i feel bad but it is what it is. Service is bad they should not include a tip in the bill when they do not provide a good customer interaction. You are better off going to places like After8 on steinway or places in manhattan.

So im not one to write reviews, ever. But after looking for a solid Hookah Lounge to go on a date to, I came across Majilis. After reading all the reviews I saw every review say either amazing food, amazing hookah, amazing music, amazing service or all of them. Except for one reviewer who complained about the only girl who waits the tables saying how rude she was and what not. Disregarding the one bad reviewer I went to this place solely based on the reviews. I got seated right away, they brought me a hookah right away. I didn't get any hot foo, just fries and hummus but it was still really good and I saw other people eating the Hot plates which looked really good we just weren't that hungry. I saw some people playing this really big weird board game and I was interested so I asked our waitress what it was and to maybe explain to us what the game was. This is the same waitress who got a bad review because she was the only girl there. She stayed with us for at least 5 minutes or so explaining the ENTIRE game to us very nicely and patiently. And after she came around every once in a while asking how we were doing with the game and seeing if we had any questions or wanted more service. She was very nice despite the reviewers bad thoughts and she made the experience that much better because we got to play a new game from Pakistan we just learned. I don't usually go to Hookah Lounges but this one I would for sure recommend to anyone to go to with friends or on a date and I would go again. Really chill for either honestly. They have cards and board games for you to play just ask. I was very happy with my experience here.

I've been coming here for years and the new server sasha is a doll! she's so sweet and attentive and super friendly! I was surprised at the reviews saying she was arrogant because I didn't get that vibe at all. she had a great sense of humor and made great recommendations!

It upsets me to write a poor review on a place I once loved.. I've been a customer here for over a year now and Majlis changed, drastically. We used to go there 3+ times a week just to chill out, not anymore. Every time we go to majlis, there is literally an entire new lineup of employees... frustrating, since all of the good people are gone. I guess even the chef is different because all of the dishes are prepared completely differently. Also, the only female that works in that place has a very arrogant, unprofessional attitude.. I hope that this review would be taken into consideration and one day we will be able to return to Majlis as regulars. Thanks!