Mack Camera & Video Services

I own two Mack digital camera warranties for different camera bodies and lenses.
When I had an issue with my Sony a77II, I sent it to Sony who sent it to Precision Camera for repair. The issue came back after the warranty repair period had expired. Neither Sony nor Precision Camera would even attempt to help me. I will never do business with Precision Camera ever again.
I've found Mack Warranty to be fast, efficient, and very friendly.
If you have a choice, buy the five year instead of the three year.
Thank you Mack Worldwide Warranty!

I messed up giving my S/N to MAck warranty in 2013 when I bought my laptop. They still fixed it without any charge. Good people. took some time tho but worth it for me at least.

Awesome service - these guys are honest, very knowledgeable and personable! A great experience, would definitely recommend for any camera needs!

Great service. Work order# 378709 Tech Luis was very friendly and knowledgeable. Explained throughout process what he was attempting to fix. He replaced chip on Samsung TV. TV is working like brand new. Also, would like to thank Steve for working around my schedule and sending someone out in a timely manner. Would recommend company to family and friends.

Re: Work Order # 333672. In the "old days," cameras and lenses were very reliable, but today I believe that a Mack Warranty is essential. Digital cameras and lenses contain very complex electronics, sensors and servos, and I've had equipment failures a few times over the past 7 years that were not damage related. Mack has "been there" for me every time. Well, to be clear, the last time I bought a camera and lens, I decided NOT to buy the lens warranty-- thinking what's to go wrong with a lens? Well, while in Italy, the lens would only work at the wide angle setting--it would not zoom. I sent it to Mack, thinking it was covered, but they politely advised me that only my camera was covered but they would repair it for a fee, which I thought was VERY reasonable. It has been fine ever since. Thank you, Mack!