M&T Bank

I had an issue with my account being over drawn. one thing that i can say is that, the manager at this bank is a great person and will help you as much as he can. Thank you for your help and I look forward to doing business with this bank.

I HAVE NEVER EXPERIENCED SUCH POOR customer service in my entire life. The bank manager here is the description of a moron. He has not the slightest clue on customer service. He works and lives by the motto "customers are always wrong luckily placed manager will be correct no matter what" He is rude and short tempered. Unwilling to comprehend customer issues. When you politely challenge his set in stone statements he gets an attitude and will ask you to explain how he is wrong. I dont know if he has a mentally handicap thought process but i would assume. When i asked about a payroll check deposit on Saturday he told me it would not be available until next Thursday 5 days later. He was more then determined to express he is correct and i will not have my money until 5 days from now. My check ended up being available Tuesday 2 business days later. I felt forced out of the branch by his rushing, rude and less then comforting behavior. This man makes me feel angry hopeless and unintelligent simultaneously. He is black and needs a diet along with a very slow walk through on basic customer service approach.