Long Beach Central Vacuum Repair & Installation

I calllled this store about a part I needed for a vacuum I had purchased there. It is a very basic filter for a brand that they service. The owner told me he had the part and I should come over. I drove to Long Beach from Freeport only to find out the part I needed was not in stock. HE tells me I can get it sent to your house by monday sorry. I left without making a scene but will never use their business again.

The store is great and the staff is even better. If they don't have what your looking for they will find it for you.

Professional service and low prices. Extremely knowledgeable. Had a great experience.

I bought a vacuum cleaner. Arrived damaged and was not what I wanted. Returned it was told I will be charged a restocking fee of 25%. I never received my invoice, even though I asked for it at least 10 times and gave Mike (owner) my email address at least 6 times. I spoke with Mike and Rich (he did the sale) neither one of them ever mentioned anything about a restocking fee. One of the packages I sent back some how got lost (still trying to figure that one out). Overall a very unpleasant experience. Horrible customer service, rude and disrespectful. What I told my i will be calling my attorney he laughed as if he did not believe me. I'm waiting for my attorney to call me now Mike. You will soon be hearing form him.