Lincoln of Wayne

My Wife Just Brought A Pre Owned Cadillac SRX Yesterday 1/8/16 From Lincoln Of Wayne! Thank You Buzz, Joe& Omar Very Professional. And Buzz You Are A Class Act We Will Definitely Send Some Business Your Way!

I was shopping for a Lincoln and emailed and called my local dealerships asking about the special promotions Lincoln was currently offering. Most dealerships played dumb and asked "where did you see the promotion?" (when it's was clearly on Lincoln's website). Others give you the run-around with come in and we can discuss, blah, blah, blah. Lincoln of Wayne was the only dealership willing to give me the information I needed to make a decision. I dealt with Nicole, she always got back to me in a timely matter unlike others dealers emailing me days later asking the same questions over and over. My car advisor was Carlos, he's awesome, he stayed late pass normal business hours to help me with my purchase. He called me several times to make sure I was satisfied. Carlos is knowledgeable and professional. I usually dread buying a new car because of the process and pressure but dealing with Wayne was a breeze. I can not recommend them enough! What really separates them from all the other dealership is that they don't have added "Bank Fees" and fees for returning a lease. I understand dealership/doc fees but other dealers charging added Bank fees is ridiculous. Call Wayne and ask for Nicole. A real pleasure and all around outstanding experience! I will be buying from them again when my lease is up.

Auto body deptment is the worst!!!! Shouldn't be a part of Wayne lincoln motors, as the service deptment is GREAT. Over a month to fix small amount of front end damage on 05 lincoln ls. couldn't even (or did care) to line up new hood properly. Put nice size ding in door, ( was there over a mouth being moved around or stuck in corner somewhere) Best of all, someone was in glove box. I got in and glove box stuff on seat-When I put back in glove box saw 8" ripe in seat and a yellow body filler applicator on seat next to ripe. I showed Joe the manager the applicator and with an additude said they, (his guys did not do) applicator in hand. After handful of times insisting to fix Joe said( with that additude) he would take care of.Well good luck with that! After over a mouth of run around the repairs were never fixed to this day- I QUITE !
Please do yourself a favor and DON"T USE THERE BODY SHOP

I didn't actually set foot in the dealership. However, I did make quite a few inquiries by phone and email concerning a quote on a 2016 MKX they had on their lot. I had the opportunity to speak with Nicole of client relations both personally, and through email communication. She was very happy to give me a quote on a vehicle I was looking to possibly lease. Since I was also working with another dealer who was more local, I ultimately chose to order through them and wait for a vehicle to be manufactured. I was very pleased to find that even though I turned down Lincoln of Wayne's offer, Nicole was still kind enough to give me tips on coming to cost terms with my local dealer. I thought that was exceptionally kind of her to do and worthy of me taking the time to write this positive review.

I always have a great experience when I come to Lincoln of Wayne. I have leased over 4 cars from the dealership. I recently got the new MKC and love it. The quality and level of service and sales is exceptional. Everyone in Service, Sales and the Body Shop are pleasant and knowledgeable! They make you feel like family.