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Reviews to Lillian August
Great store awesome quality of furniture
And great delivery !!
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I went to Lillian August to order cushions for a Bernhardt sofa. Even though Bernhardt had quoted me the replacement cushions at a cost of $125 for each spring down cushion, they said I needed to order through a dealer. Fine...except that Lillian August quoted me $375 for each cushion, PLUS shipping. If this is any indication, avoid this place if you can.
UPDATE: after the complaint, they have given me the adjusted pricing. So I am upgrading their rating.
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R.
Reviewed September 23, 2011 07:36
- Terrible #139366
Estimate delivery time was 2 months - it was delayed to 4 months. Never follows up with order, Part of furniture missing but they never followed up, Main office never picks up the phone nor calls back.
Furniture is extraordinary but poor service and unfriendly staff
They still have not sent the missing part- its been another 4 months
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