Liberty Tax Service

Called and was about to make sure I had the right place, and they hung up on me! They would come back on the line, and every time I would start to speak, they woud hang up the line again!

Been working here for 3 years. Best tax office ever. Come on down we can help with all your current and past tax issues.. See yall soon! CPA available at this site.

Mr Grantley Hamilton we would like to offer our deepest apologies for the trouble you had to experience with Liberty Tax service. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our client’s satisfaction and have a zero tolerance policy in this respect. We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We are very sorry that this happened to you but rest assured it won’t happen again.

After studying the matter carefully we found out that we have no records nor any information of you in our system.This may clearly be a mistake in location, and we can not accept responsibility for this.

We would like to thank you in advance for the comment, To make things even better, we have taken a number of measures to ensure that this error and similar mistake or inaccurate information do not happen at the 1976 Flatbush Ave location in the near future. It is due to you that we have realized this and we thank you for sharing your experience with us. We prefer to learn and improve under better conditions.

One more time we apologize for any error you experience at Liberty Tax Service and we hope you can stop on by and become apart of our valued customer base for a very long time.
Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.
Best Regards

Liberty Tax Service Rep

NEED TO BE MORE ACCURATE

Excellent due diligence and professional care.