Liberty Helicopters

I was adamant I wanted to view NY from a helicopter but after reading the impact of the many operators constantly flying over neighbourhoods and the horrendous and inescapable impact this is clearly having on innocent locals I have changed my mind completely. I will never take a helicopter tour over any city and will spread this message to others.
Keep posting on review pages as I would never thought of your local perspective and your review made me change my mind.

Please please please stop taking these tours visitors. I beg you to think of the people that live in this city and underneath your tour. I makeam oath i will never ever take a helicoptor tour over you country/city. It literally oshell on earth living under it. Thank you

Booked for wife's 40th via Virgin Atlantic and was amazing! I booked the 15-20 min ride and saw everything and definitely the best way to see Manhattan!

This place is a complete joke. My girlfriend and I had a reservation set for 3:30pm and arrived at 3pm for check in, as stated on our receipt. Upon arriving, the ticket lady informed us that there will be a 20 min delay due to 2 of the 4 helicopters being out for maintenance. After waiting 40 mins, someone from inside came out and informed us that it is now an additional hour delay. We waited our additional hour and we were now at the front of the line. The ticket lady comes by again and now informs us that we won't be able to go on the helicopter until 5:30-5:45. Furious and annoyed from standing in the sun for 2 and a half hours, we request a refund. Of course they were unable to give a refund, we have to now email the main office to request a refund that will take 3-5 business days. We were offered to board a helicopter for a sister company, but that would require us to pay a separate $300+. Seriously?! How can one run a business like this. If you're aware of an issue, be courteous to your customers and inform them of said issues. Don't play the waiting game. I will never book anything with this company again and will inform everyone of this experience.

The good: Pilot was awesome and very attentive. Helicopter ride and sights were amazing.

The bad: Don't expect to get on a flight anytime soon around midday. We had a reservation for 1:30pm so we arrived at 1pm. We didnt get into the building until 2:12pm after being sunburned and doubly sore from standing in line after walking all over NYC. We then had another 40min wait before we got into the helicopter. I could understand some delays and making sure the flights are safe but a two hour wait shows some poor organization.

I would recommend taking a helicopter ride, but if you expect to get anything else done that day after your flight it better be a few hours after, especially if you reserve a midday flight.

Oh and if you see other people walking up and going in about 20x faster, that's because they went with a different company and they are all in the same building, but guess what you have non-refundable reserved tickets so hope you put on sunblock.