Laundry House Neptune Corporation

I have been doing laundry here for many years and have never experienced a serious problem. The staff is uniformly helpful; at my request, they even turn down the TV volume when I find it too loud. If there is any sort of problem, such as your putting money into a non-working machine, staff will refund your money by paying for the operation of another machine.

Horrible customer service and horrible place!

So many out if order machines. I hate that you get stuck with laundromats cards with nonrefundable balance left on them.

I always used to bring in my clothes to dry clean here. I brought in 12 items last week and one of my cashmere sweaters was returned with a big hole in the neck area. This is a $150 sweater so I took it back (with their tag still on it) to see if they can compensate somehow (maybe a store credit for future dry cleaning). They refuse to take any responsibility for the damage, furthermore they asked me to pay them $5 for them to sow it up. This is not how you treat clients. Please save yourself a headache and go elsewhere:-)