Laifook Martina S DDS

They canceled my appointment minutes before my surgery and told me the doctor has an emergency both times. I was in so much pain and they're very
unprofessional at what they did to me. Then they turn around and call me from 3 different numbers and wanted to schedule my third appointment which they was going to cancel due to a so-called emergency again.
And im not from jersey city... They must yell at anyone...

I wake up from my anesthesia trip and dr Laifook starts yelling at me to never come back that I'm a pot head and that she never wants to see me again. I'm disoriented and in pain. They give you nothing for the pain. Extremely unprofessional. I felt very offended and I was not handled like a proper human being. Supposedly I was punching the nurses. I don't know what the procedures are like but it seems to me like they should probably have stamps for my limbs? I have no idea, but I certainly had no voluntary or conscious knowledge that I was doing that.

I started the process of having my wisdom teeth removed about a year to a year and a half ago. The first time my appointment was booked and I was ready to go in for the procedure, I was advised to not go and to find another surgeon instead by a previous patient who had had a bad experience. So I cancelled my appointment and tried to find another doctor. Eventually I settled for Dr. Laifook because all other surgeons were in their offices only once or twice a month. Whenever I tried to make an appointment, either their system was down or the scheduler was not in. With the exception of one or two people, the staff is not polite. They argue and even yell at patients. The same goes for the doctor who apparently has a prejudice against the people of jersey city. I was finally called in at 1:50 for my 1:00 appointment. The surgical nurse left me waiting in the hallway until she direct me into a room and sat me down. She asked me some questions and the surgeon came in. My first impression of her was very positive. She seemed kind and professional. Nothing like her staff. She put me to sleep and the next thin. I know, I'm awake and there is blood dripping out of my mouth, and onto my shirt. There was no gauze on my extraction sites! My parents were with me and I asked for them to bring in my sisters, so they did. Some time later, the doctor showed up to see how I was. My father was recording me because I was still high off the medication. After seeing that, and my sisters in the room, she then proceeded to yell loudly at my father. She thought the act of him recording and the presence of my younger sisters in the room was "highly inappropriate" and was insinuating that my father was a bad father. She left my room and my father followed. There was a loud exchange of words which ended in her screaming with her hands up in the air, "I'VE HAD IT WITH PEOPLE FROM JERSEY CITY!"
I should have never come to this office and I advise whoever is reading this review to go somewhere else.

Where do I start? #1 THE WAIT TIME IS RIDICULOUS. Their scheduling is HORRIBLE. They give out appts for the same time or several mins apart. My appt was for 3:15p.m & I kid you not I was not seen until 2 1/2 hours later. Anyways MY EXPERIENCE started when I was sent there upon a referral by my primary dentist for ONE wisdom tooth extraction. When you first go there ( a few weeks before) for your pre-exam they DON'T tell you, you'll be getting general ansthesia. I found that out maybe an 1hr before the procedure. Also About 2 mins before the IV was stuck in my arm the surgeon told me all 4 of my wisdom teeth had to come out. EXCUSE ME?! I told her only one was bothering me (which I knew was impacted ) & that the others were fine. She proceeded to tell me I might as well have them all taken out ( two now & the other two, six weeks later) because they MAY later cause crowding & insurance isn't going to keep covering these procedures. I knew the insurance part was a lie & I guess she never heard the saying, "If it's not broke, don't fix it." So I knew whether I gave her the go ahead or not , she was going to take out two teeth(which she did). Next, their BED SIDE MANNERS need improvement. They disregard the fact they just drugged you up about 20-30 mins ago and lack patience for the patient to awaken themsleves. They literally try to rush you up and out. During the time I was trying to wake up & become aware of everything , I actually heard one of the nurses say, "Wake up, I want to go home to my family too." Umm hello if I can wake up don't you think I'll be up already!!
-Last but not least THEY NEVER OPEN ON TIME. Office hours are 9am-5:30pm. Sometimes a little after 9 someone(maybe maintenance ) picks up & says the office isn't open yet, maybe call back around 9:45-10am. If I'm not mistaken practices makes their own office hours, so if you or your staff can't make it there on time, CHANGE the hours! OVERALL , I WILL NEVER go back once I'm done w/followups & suggest you find another oral surgeon !

It's my secound time coming to this place to get dental sergery. The first time i was 12 so i dont remember anything. But this time. The people from the front desk are in their own bubble. The first doctor the talks to u is very rude. The only reason that i am giving them 3 stars is because my actual sergen was very nice to me and her assistants too.