La Bella Restaurant & Pizzeria

Called and order one large pie.. on sunday eve. After 20 min when i reached store, nobody has any information about the order.. and we forgot to make it..??!! Thats why small business fail in very first place. Ignorant staff. Not a single apology..

Not professional. Never delivered. Never contacted me. No way to run a business. In these parts there are a lot of options for pizza. Not really sure what these guys are thinking.

Food isn't bad. Normally I wouldn't waste my time writing a review about a restaurant especially when on the road but the absolute disrespect of the manager working tonight was amazing. First off, the restaurant is 2.2 miles from the hotel. It took aver 90 minutes for a order for my wife and I to get here. I could have over looked that since it was a Saturday night and I am sure they were very busy. But when they forgot one of the meals, that was enough for me. The delivery driver did the right thing and called the manager (Dave) and told him what was missing. This "manager" then argues with the driver that it was there and then demanded to speak to me. When I explained (verified by the driver) that my one meal was missing, he acted as if I was lying to him. Seriously, I'm staying at the Hampton Inn and you think I am going to try and steal a $7 meal from you. Great customer service. That's the way to build a reputation for yourself.

***Update*** I did receive a call back from the Manager and they have fixed the error very quickly so I will definitely change my rating now.

We love LaBella's! As far as we are concerned, they are the best pizza in NY! Dave, Eugene and the rest of the gang are the best!!!

The food is always fresh and delicious and it always arrives hot and on time and I simply adore the staff. Overall, the food is outstanding, the service is great and the price is right!!!