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Reviews to Kidz Kuts
Making an appointment is useless they took walk ins first including an adult
Meanwhile my toddler had a meltdown waiting almost 30 min late
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I use Maria to cut my son's hair since he was a few years old. My son is now 13 and still go back to her as time allows since we no longer live near the salon. By far the best person to cut his hair ever!!! Highly recommend for boy cuts.
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Really bad costumer service!!!! not child friendly on of the worker spoke to me very rude and i left after 2 hours waiting! With no hair cut bad experience;(
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I was pretty set on avoiding this place after checking out the reviews here but my neighbor highly recommended a particular stylist so we decided to give it a shot. We called and made an appointment about an hour before arriving. When we got to Kidz Kuts, it was pretty busy as expected on a Sunday afternoon but we were taken in promptly at our appointment time. I also need to mention how nice the receptionist was when we walked in! My daughter's stylist, Fran, Was incredible! She was so nice to my daughter and you can tell she is great with kids! She did a fabulous job with my daughter's haircut! She is turning 3 this spring and this was her first haircut. I'm highly recommending her so if you do choose to go, call ahead and make an appointment with Fran!
The only thing negative thing I can say is that I wish they had more seating but then again, It was Sunday so I had already expected them to be busy.
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Hair cuts are good but their management system need alot of work. We use the same lady all the time but one time she had a customer so we had to wait. I told the receptionist we wanted to wait for her and they said ok youre next. The receptionist never told her she had a line and our lady just took whoever walked over. Was there for over an hr. The same day we ended up forgetting our diaper clutch. We called back the same day and was told it was there and they would hold it for us. We live in manhattan so we told them we wouldnt be back until the next weekend and they said they would hold it for us. We called several times throughout the week and they said it was still there. We called that saturday, 6 days later (to go and pick it up) and was told it was no where to be found. They manager said it was "LEFT" on a hook and now its not there. He was very unapologetic and insisted it was our fault for leaving it there and he couldnt be held responsible for our lost property. I He went on to tell us it was there for OVER 2 WEEKS when it was only 6 DAYS. He then gave many excuses on how it MAY have gone missing. Very unprofessional. I will NOT be taking my child there any longer. They treat you like garbage. I do understand it was only diapers but their lack of professionalism will not be tolerated.
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