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We had my daughter's 3rd birthday party here and it was a great experience. Since that time, ownership has changed and they are unwilling to accommodate the services offered to me only 4 weeks ago when my daughter's party was celebrated. The person I spoke with was named Alexis, she was very short and unfriendly. I am in disbelief at how such a phenomenal experience can leave me with such negative feelings! Worth mentioning, at the time which I booked my daughter's party I was never told that ownership was changing and that the promises they made would not be kept. Sad because I was considering signing up both my girls to this place and their approach has turned me away forever. It's just not right...
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The kidville staff are warm, friendly and have lots of energy. My 20-month-old twins are always excited to arrive and upset to have to leave for the day, this is bittersweet for mom but a huge peace of mind as a parent. Thank you Erin the Kidville University teacher, Sarah the office manager, Kaylii my little girls best friend and Corey their Rocking railroad musician. I know I'm forgetting three other individuals but please keep in mind I am balancing a bowl of cereal, a cup of coffee and My iPhone. Thank you kidville Ladies our family loves you.
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