Kasai Kosher Hibachi

Made reservations for 9:00 and didn't sit down until 10. Terrible service and hospitality. One does not make a reservation with anticipation to wait. That's the point of a reservation. Absolutely horrible experience. Would never recommend to come here.

The manager was extremely roode and said he doesn't care if we come back as he has enough customers as it is. Food was OK. Not more then that. The service (hibachi show and waiter staff) was good and polite.

First time I was the service was amazing second time I went we waited a 1 1/2 for a table and really bad service but the food is amazing don't think its worth the wait tho

Kasai advertises itself as being the first ever "authentic" kosher hibachi, complete with all the bells and whistles. However, for some reason, they decided to put their restaurant on one of the busiest streets in Brooklyn with the smallest lot space, possible. Only six hibachi tables and one very very very (did I mention very?) small waiting area. If you're going to open up a place with the intent of having it be one of the coolest places to be in NYC, wouldn't you want to do it in a bigger space? Just a thought.

As far as the actual place goes, we had to wait a half an hour for our table to be open (we had a reservation at 9:30pm) on a Wednesday. That right there was a turn off. The "waiting area" was a cramped corner with barely any breathing room. Waiters pushed between the cramped customers to bring the food from downstairs (kitchen) to upstairs (hibachi tables). Also, if you wanted to check in for your reservation, you couldn't do that either because the guy, who I assume is the owner, was running back and forth and never looked to see who the hell was standing right in front of the counter.

We finally sat down and ordered. Our chef was charismatic and funny, but it was disappointing that all he did was squirt alcohol in people's mouths and made a giant flame on the stove for us. I have been to authentic hibachi restaurants before I switched over to kosher, and let me tell you, Kasai didn't provide that much entertainment for a hibachi place. Understandably, their options are limited because of the kosher restrictions (fish on the stove with the steak, lack of seafood and shellfish) so that's no one's fault. I just wish there was more entertainment with what they already had and COULD do with the food, you know?

The food was delicious. Steak was cooked to perfection and the fried rice was incredible. Our plates were empty. So that gets a thumbs up.

All in all, 2 stars. Would I recommend it to a friend? Meh. Maybe if the friend is deprived enough of the same boring kosher options that already exist.

Kasai, work out your overbooking of reservations and maybe get a bigger place. That whole ordeal was just ridiculous. As a restaurant, you need to be prepared for this. Or at least be honest with your customers who have been waiting there for over an hour (another group walked out after waiting that long). When you do, I'll be willing to try you guys out again.

I give this place 0 out off 10 first

1)the food expensive not the much different from Chinese food/ wake up ppl this is not real hibachi
does not even come close to taste like it.
2) they charge gratuity with out letting you know
3) this place did not pass food inspection / no wonder they open after 5pm
4) violating fire department code
this is not a place to enjoy dinner they rush you very quickly
when i went there they had 2 hibachi guys working on 4 tables they do little show quickly

plus they had me and my wife and kids seated with strangers on same table ( that wasn't fun att all )

waiting time horrible

you will be fool to end up going to this place THERE IS NO REAL KOSHER HIBACHI THIS PLACE SCAMMING PPL