Rate and write a Review for K&D Wines & Spirits
Reviews to K&D Wines & Spirits
Greatest store I have ever been to. I have been a customer for a few years now, and the staff always is very respectful, and helps me fine whatever I need, while still fitting my budget. I always recommend this store to all of my friends. On top of all of this, it is decorated really nicely
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I have been a customer of K & D for at least a decade, and have found the people there to be very resourceful at helping me choose high quality products to match my budget and entertainment needs.
On many occasions, they have helped me locate wines at lower prices than those I may have chosen
on my own, and I have never been disappointed with their selections.
I highly recommend them and I can easily understand how they have been named one of the "50 Best Wine Stores in America".
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I wish I could give K&D Wines a good rating. They have a very wide selection of wines and obviously maintain a large stock in their warehouse, but their customer service is poor. I've had bad experiences on several occasions with them. In some cases, the problems related to a failure to follow delivery instructions. In other cases, the problems related to the condition of the wines they delivered. Some of the wines I received from them were spoiled, perhaps "cooked" either in transit from the winery or in storage at K&D's warehouse (more than one person tasted them and agreed that they were spoiled), and when I tried to return them for credit (which their policy guarantees), they claimed the wines were fine and I had to go back and forth with them several times to get the refund I was entitled to. Now I'm told I can't even return a wine that's obviously corked (the cork itself smells tainted). If you care about the quality of the wines you drink, and you don't want to go through the hassle of dealing with people who don't understand the concept of customer service, do yourself a favor and take your business elsewhere.
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Nice and easy to like store. everything is nicely located to make easy the seek of you fave wine. Also they help you a lot with the selection if you have doubts. The prices are very Upper east Side.
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Horrible!!! Ordered 5 bottles of Amarone and 7 bottles of Chardonnay on line. When the order shows up, they shipped Ripasso instead of Amarone. I wrote them an email and they did not call. When I called them, they told me that the price was a mistake on their web site and they would not honor it! So did you think I wasn't going to notice that you shipped me a different wine? I'm sending back the entire order and will not use them again. Beware!
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