Just Salad

Placed a large company group order through Seamless, to be delivered at 12 pm sharp. Called the restaurant at 12:10 pm because our food had not arrived. Was told by the manager Jennifer, that she accidentally bagged the orders incorrectly, and sent her delivery person to the wrong address, and the food was on its way,12:39 still no food. I then called back, and asked to speak with Jennifer, and the call was placed on hold, then the call was mysteriously "disconnected". I then called back, and spoke with Jennifer who then said that her delivery person was on foot, and got lost and was one block away. 1 pm and still no food. At this point, everyone who placed an order no longer wanted their food, since our luncheon was scheduled from 12-1 pm and was now over. I then called the restaurant again, to advise her that we still had not received our orders. Jennifer then stated to me that "her delivery person is only 4 feet 9 inches" and had to deliver on foot. (Unsure of what that had to do with the delay of the deliveries). There were two brown bags, with small containers of salads and wraps, it was not heavy at all. I then inquired about a discount, since my company was so inconvenienced by their error, she said that she would have to contact the customer service department, to see about granting us a 50% discount. 1:05 pm, and still NO FOOD! I then left the office to walk to Just Salad, to find out where our order was, and demand a full refund. I walk to the corner of my building, and I see this girl, looking dazed and confused with 2 brown shopping bags, I looked at her hat and asked her, do you work at Just Salad, and she replied "yes". I asked her was she trying to find 19 Fulton(she was en route back to her restaurant, based on the direction that she was facing). She she replied yes. I then pointed to the building, and she said "oh I could not find the address". I said the address is right there, and I pointed to it, she says how am I suppose to see that, it is small. I simply took the bags, and walked away. I will NEVER, EVER order from this location again!

Great option for a healthy and fast meal

The ingredients are good and fresh, which is great enough to me. You do not eat salads for the sauces and cooking skills.

Besides fresh, this location and the Broadway+Park PL location surprised me with their friendly service. I was expecting the typical "I do not give a damn" customer service attitude. However, the salad choppers at both locations were friendly. The Bdwy+Park PL chopper put so much care into my salad I had to tell him he was too serious, because its JUST A SALAD. Good to know there are still fast food establishments in NYC, where the training puts emphasis on friendly and professional customer service. They convincingly earned my business.

Still good but I feel like the quality has decreased over time. Buy the $1 reusable bowl and get 2 free toppings every visit!

Good place to just quickly grab salad