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Reviews to Just Pups
Overall absolutely amazing! The girls knew exactly what they were doing , NO QUESTIONS ASKED !! Everything I wanted to know was answered Intelligently and confidently ! I highly recommend this store when buying your first puppy!
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I don't see why so many people feel the need to write bad reviews, when all they care about is homing puppies into loving families !
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This place is the biggest Scam I have experienced and I will emphasize on the weakness of customer service and help they showed. I bought my puppy in June and had to wait 1 week to pick her up because she was getting treated. After a week i went to get her and she was still extremly sick after a day back home. the vet told me she must have been given some medicine to decrease her symptoms so I wouldnt not take her.
i called Just Pups telling them about my concern. they told me to go see one of their vet recommended in order to get reimbursed my expenses. after my visit at their Vet i did not only worsen my puppy's health but the medicine the doctor prescriped was way too strong, both for the dog and for athe master ( the pill is very dangerous and should be handled with gloves, which i was never told ). I therefore decided to go see a vet on my own who diagnosed my puppy with over 3 lung diseases including kennel cough and bortadella. for 1.5 months i could not go out of my house and had to stay on care foe my puppy. I called Just Pups and thats when Megan, the store manager fooled me into thinking that she wanted to help and that given the circumstances i would be reimbursed if i went to see my vets. I had over 2 vets in the city ready to testify that the vets recommended by the shop could have killed my puppy. In total i had to cover 2,000 $ of medical bills withon the first 3 weeks i got her. on top of the 1,500$ of buying price.
for 4 months they made me wait to get reimbursed. made me call them every week in vain. their fake willingness to help fooled me into thinking they would do something honnest and pay me back for some of the expenses of my beautiful puppy who is finally healthy, not thanks to them. Just Pups you should be ashamed and you will hear from me via social media and legal actions. I refuse to accept such a treatment without warning the next customers, i gave them enough opportunities to reach out to me and they didnt. DONT BUY THERE .
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Great experience getting a baby Sophie. The employees were great and they allowed us to visit with her everyday until we were able to pick her up. They are in no way involved in puppy mills. That you will find at the malls. Great place to get a puppy for the holidays. I recommend them 100%.
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I recently purchased a Mini Dachshund from Just pups. Not a good experience! After 2 weeks of waiting for the owner to call me back I am now writing this review. DO NOT BUY A PUPPY FROM HERE YOU WILL BE SUPPORTING PUPPY MILLS!!!!! The girl I dealt with at the store was great, however she did not disclose the puppy had an issue. After taking the puppy to THEIR Vet we found out that the Puppy's testicles are stuck in his stomach. Their Vet said they were blown away that they would not let you know this before buying the puppy. The vet also informed us that the Puppy will never be able to reproduce. I never write bad reviews however I am so angry that no one has called me back and doesn't care about my situation that is why I want everyone to know that this place is not good. Buy puppies from Breeders not puppy stores because puppy stores buy their puppies from puppy mills! If you buy a puppy from here be prepared for kennel cough and a very hard Dog to train.
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