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Reviews to Johnny Rockets
I've eaten at Johnny Rockets before and that's why I have a three star rating - because I see the awesome potential it has.
Our server Jordan was ok! He made sure we were tended to at all times. There were few times I had to call him over to refill certain items -
I completely understand that it was super duper busy so he catches a break on the service.
I was disappointed in the fact that they didn't do the song and dance that is usually there. We were there celebrating our sons birthday and it would've been nice to show him especially since this was our kids first time here.
Also there was enough of te Johnny rocket spirit there. We weren't greeted at the door with the Johnny rocket cheer.
There was a lady there in all black, Ivan only assume she's the manager because she was the only one there resting and serving, great example of being a leading by example.
Had I never eaten or heard of Johnny Rockets - this experience would have been a 4. But because I have I give it a low 3 & I'm hoping next time go there to have a better experience.
And thanks again to Jordan for his help!
I don't want to have to come on a weekend just because they're short staffed. That sounds like an internal issue - not a customer problem.
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Absolutely horrible. Burgers was greasy and fries were cold. I complained to the waitress and she shrugged her shoulder. This was the absolute worse restaurant I ever been to.
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Today my family & I stopped in for lunch after a movie. Before being seated we were told they do no take credit cards - odd, but OK. While being seated I noticed it was rather empty for 1:30 in the afternoon, very empty, maybe 3 other families. We placed our order with a polite & nice young lady (reason for the one star). After ordering our food, a mouse appeared next to my daughter's seat. As we all jumped out of our seats & made a commotion, no one at the restaurant, its employees seem to be phased. Almost made it seem like it was not a big deal. We were offered to be seated at another table. We obviously decided not to stay & eat. No one at all came to address us nor the problem as we walked out. I will NEVER stop there again and I will be sure to tell everyone I know about this restaurant's rodent issue.
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They need to train the waiters better. And pick up the speed of the food preparation and serving.
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Service was great, I didn't have to ask for refills or anything else they just kept the service coming....Amanda my server, was awesome...officially my favorite Johnny rockets will come back again... Johnny rockets atlas park
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