Joe Percario General Contractors

I had a ton of work done including a new tri-level roof, two customs windows, new siding in areas, and work on the Patio. They weren't the cheapest (you don't want the cheapest ever or even close to it), but they did a great, PROFFESSIONAL job. On time, neat and orderly, and it's three years later and the work is holding up wonderfully. I thought I had a leak on the roof and I called them and the work manager came out, went on the roof, and turns out it was a leak from one of the windows which we didn't replace. They caulked it up for me for free even though it wasn't their responsibility and had nothing to do with the new roof they put in. It made me feel good to know my contractor is there for me. That's why I originally chose them, hoping they would be solid, and they sure were. Calling them back in the Spring to get more work done. Jersey City, NJ.

My experience was within 4 months of completing a portico install at my residence, the work deteriorated in that the portico is sinking. Contractor said the issue was cosmetic and after the cosmetic fix, it deteriorated again. I have a professional engineer's report stating that work required footings and that no footings are installed. Contractor claims portico is tied to home structure but engineer has confirmed that is a false statement. I would not use this Contractor again. I hope someday I can reverse this rating. If I could, I would attach pictures to this rating.

Requested pricing for a pantry to be installed in my home two weeks ago, as well as future fencing/decking pricing. I am still waiting for my estimate. Called the company yesterday, and the woman said she would email Dominic (salesman) and that we would have our estimate the same day. No response, so we called again in the afternoon. The woman again said that she would email the salesman and make sure we'd receive a personal phone call. Well we have yet to receive any phone call from this company, or yet any estimate we have requested. Maybe instead of emailing an employee, that a simple phone call would be a much better solution. I was told this is the #1 general contractor in NJ. Well it seems that your customer service is lacking, and very unprofessional.

Update: After being asked to remove or update this review by the owner of the company, Joe Percario, here is our revision. After posting this original review, we were contacted to have another meeting with the owner, to go over our quote. Within seconds of his arrival, I was confronted if I was the writer of this review, and why it was posted, quoting "One bad review = 10 lost jobs for me." Then describing the job AGAIN, he suggested "installing a walk-in pantry, since we are cutting into the garage, for more room and storage, since your husband can eat a lot." To him this was a comical remark, although I myself was in absolute shock and awe of what he just said to my face. Finished the rest of the walk through, and continued into the dining room where he proceeded to finally put together our quote. In describing the quote, he suggested that "we install a heavy duty pull down staircase in the garage, that way it won't collapse while you're standing on it, or you could always go on a diet." If this is the manor that this man conducts his work, I am very surprised that he has been in business for so long. I am absolutely disgusted at this individual, and if I had not been in shock at the event, he would have been kicked immediately out of my house. I have never been so disrespected in my own home! You should be at your utmost respect while talking with a customer you would like to do business with, not degrade them in their own home. To all future customers, please beware of the individual that will be working on your home.

I just recently completed a major interior renovation with Percario (kitchen, bathroom, knocking down walls, a number of other plumbing, electrical, and structure components). They do it all. My wife and I are truly wowed by the final product. Great quality work, expert design advice (especially needed if you are knocking down walls), very flexible and supportive throughout the entire process. Amazing team of people there.

Overall, can't say enough good things.

If I could give this company negative stars I would in a heart beat.
We contracted them to redo 2 of our bathrooms and the sales guy put us at ease. Everything went quickly downhill from there.

The project manager they assigned us didn't bother to truly listen to any of our requests and then kept arguing with us that we were the ones who didn't remember correctly. After about 4 or 5 of those arguments I kicked him out of my house. They also charged us an extra $4K for additions which we had told them about in the beginning but they basically had us cornered since they were half way through the job at that point. We then got another project manager who was much nicer but things still went wrong again and again.

The guy who they contracted to do our tiling was horrible. All the grout has completely cracked in two bathrooms. And today the cracks led to leaks in our basement.

They swept all the debris into the subfloor which eventually collapsed part of our basement ceiling.

PLEASE STAY FAR AWAY FROM THIS COMPANY!