Jamaica National Overseas

This place has no customer service....yesterday 02/09/15 i visited the office about midday. The customer service rep at the time was one chewing a gum had her bluetooth headset in and chatting on the loand line also intermittently using her phone....i wasnt sure if the phone call as linked to her texting but i stood at the window asking for a peice of paper to write my info...she refused but prefered shouting my whole government out to the five persons in line and the person on the phone. i took back my id card and left....its sad because back home we try not to do some stuff as we fear getting fired but here where bosses dont value customers just the money coming in and the persons available to do the job........